Tremayne Carter

Attentively monitor properties and surrounding areas to provide safety and security for all customers and guests. Responding to calls from guests as well as associates, intervening when necessary.

• Calmly and efficiently addressing emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing guests to safety.
• Uphold strict security and safety procedures to protect property from financial losses due to theft or careless mismanagement.
• Generated comprehensive reports documenting evidence and recovered merchandise.
• Completed incident reports and activity logs for accurate, current records.
• Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.

Carter's Industries, Los Angeles, CA - Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Working professional with solid understanding of dynamics, marketing and customer service. Able to manage all task with efficiency and accuracy. Positive Attitude, Adaptability, Self-Management, Critical Thinking, and Resourcefulness with a Growth Mindset.

• Adapted quickly to changing demands or unforeseen challenges within a project's scope without compromising results.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.

• Provide effective / efficient security screening for shareholders and the traveling public
• Observe /Manage screening checkpoints
• Situational Awareness
• Conflict Management
• Teamwork
• Customer Service
• Monthly evaluations/Year end reviews of officers directly under my covenant
• Risk Assessment /Mitigation
• Reporting /Documenting events of interest daily
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.