An accomplished goal-oriented communications professional with over 10 years of comprehensive experience in customer service management and administrative support. Highly knowledgeable in business principles and Processes, self-motivated professional with excellent research and writing skills; strong decision maker, analytical ability & problem-solving skills, ability to grow positive relationships with colleagues at all organizational levels.
Hi, I’m
Tremayne Palmer
Administrator
Houston,TX
Summary
Overview
3
years of professional experience
Work History
Mister Car WashHouston, TX
Assistant Manager
05.2022 - 03.2023
Job overview
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Completed inventory audits to identify losses and project demand.
- Draft correspondence, reports, and other documents; proofs/edits documents for accuracy, content and format.
- Recruited and trained new employees to meet job requirements.
- Organized schedules, workflows and shift coverage to meet expected business demands.
GenuentHouston, TX
Data Administrator
05.2021 - 01.2023
Job overview
- Developed data models and database designs to plan projects.
- Analyzed and developed technical and functional specifications for databases.
- Created and monitored performance metrics to keep databases functioning at optimal capacity.
- Worked with software vendors to analyze and resolve software installation and ongoing support issues.
- Consulted with internal departments to identify customer needs to include in project objectives.
- Developed and implemented security initiatives to protect important company data.
- Partnered with project management teams on development of scope and timelines.
- Performed quality assurance processes to support data warehouse improvements.
AsurionHouston, TX
Coach
07.2020 - 05.2021
Job overview
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Recruited, interviewed and selected employees to fill vacant roles.
Education
Texas Southern UniversityHouston, TX
Bachelor of Arts from Communications
11.2020
University Overview
Skills
- Verbal and Written Communication
- Employee Coaching and Motivation
- Performance Tracking and Evaluation
- Documentation and Reporting
- Training and Development
- Microsoft Office Expertise
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Avid Pro Tools
- Managing Operations and Efficiency
- Budget Management
- Recruitment and Hiring
- Administration and Reporting
- Scheduling and Coordinating
- Marketing Tactics
- Customer Relations
- Project Management Abilities
Timeline
Assistant Manager
Mister Car Wash
05.2022 - 03.2023
Data Administrator
Genuent
05.2021 - 01.2023
Coach
Asurion
07.2020 - 05.2021
Texas Southern University
Bachelor of Arts from Communications
Similar Profiles
Gabriel SalinasGabriel Salinas
General Manager at Car Wash Partners, Inc. Dba Mister Car WashGeneral Manager at Car Wash Partners, Inc. Dba Mister Car Wash
Kiara "Kiki" TylerKiara "Kiki" Tyler
Car Detailer at Mister Car Wash, Privite Clients,Car Rental PlacesCar Detailer at Mister Car Wash, Privite Clients,Car Rental Places
CJ TealCJ Teal
General Manager (Certified Trainer) at Mister Car WashGeneral Manager (Certified Trainer) at Mister Car Wash
ANTHONY LOPEZANTHONY LOPEZ
General Manager at Mister Car WashGeneral Manager at Mister Car Wash
SHARON GUERREROSHARON GUERRERO
Logistics Specialist at Army National GuardLogistics Specialist at Army National Guard