Tremeka Day
Lawrenceville,GA
Summary
Resilient Assistant Director proactively meets and exceeds tasks within deadline. Resolves issues using hands-on solutions with deep understanding of successful business practices. Known for dynamic leadership and support.
Overview
18
18
years of professional experience
Work History
Assistant Director
KinderCare Learning Centers
Suwanee, Georgia
11.2006 - Current
- Monitored staff performance, provided feedback and conducted annual reviews.
- Maintained close relationships with key stakeholders while managing expectations.
- Assisted in developing strategic plans to meet organizational goals and objectives.
- Developed and managed a team of 10 employees to ensure efficient operations of the organization.
- Provided guidance to departmental staff in resolving customer complaints.
- Led weekly meetings with department heads to review progress towards project milestones.
- Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
- Established standards of excellence for customer service delivery throughout the organization.
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
- Supervised junior staff, providing guidance and professional development opportunities.
- Provided support in the recruitment and training of new staff members.
Education
High School Diploma -
Alfred Fortier
New Orleans, LA06-1993
CDA -
Teach Stone
Lawrenceville, GASkills
- Grant Proposals
- Economic development
- Strategic Planning
- Operations Management
Certificate
40 Hours Center, Director training
Timeline
Assistant Director
KinderCare Learning Centers
11.2006 - Current
High School Diploma -
Alfred Fortier
CDA -
Teach Stone
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