Tremell Autman
Temecula,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Central Scheduling
Loma Linda Hospital
03.2023 - Current
- Communicated information to patients regarding requirements for appointments and test preparation.
- Used electronic systems to enter provider orders and retrieve test results.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Supply Chain Technician
Loma Linda Hospital
08.2020 - 03.2023
- Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Follow up on orders to be sure merchandise is stocked in hospital.
Cash Application Specialist
Presence Health CBO
09.2016 - 12.2019
- Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
- Worked in paperless environment to accomplish assignments electronically.
- Audited and corrected billing and posting documents for accuracy.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
Billing Specialist
Presence Health CBO
08.2013 - 09.2016
- Prepared and submitted electronic or paper claims to insurance companies, following industry coding and billing guidelines (e.g., CPT, ICD-10)
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Assistant Manager
Kids Footlocker
06.2011 - 04.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Dicks Sporting Goods
11.2009 - 01.2011
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Studied: Business Administration
Joliet Junior College
Joliet, ILStudied: Business Management
College of DuPage
Glen Ellyn, ILBachelor of Science - Communications
University of Phoenix
Tempe, AZ06.2025
Skills
- Data Entry Software
- Proficient in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook, Access)
- Experienced in utilizing payroll software/systems such as ADP, Paylocity, and Kronos for efficient payroll processing and administration
- Knowledgeable in EPIC and Meditech for electronic medical records and healthcare administration
Timeline
Central Scheduling
Loma Linda Hospital
03.2023 - Current
Supply Chain Technician
Loma Linda Hospital
08.2020 - 03.2023
Cash Application Specialist
Presence Health CBO
09.2016 - 12.2019
Billing Specialist
Presence Health CBO
08.2013 - 09.2016
Assistant Manager
Kids Footlocker
06.2011 - 04.2012
Assistant Manager
Dicks Sporting Goods
11.2009 - 01.2011
Studied: Business Administration
Joliet Junior College
Studied: Business Management
College of DuPage
Bachelor of Science - Communications
University of Phoenix
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