Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tremika Jones

Prairieville,LA

Summary

Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency.

Overview

13
13
years of professional experience

Work History

Intake Coordinator

The Hospice Of Baton Rouge
04.2023 - Current
  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Attended case reviews and provided feedback on client progress.
  • Organized paperwork such as charts and reports for office and patient needs.

Patient Access Representative

Mary Bird Perkins
06.2021 - 08.2022
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Providing excellent customer service by promptly answering patient inquiries.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Verified patient insurance eligibility and entered patient information into system.
  • Greeted and assisted patients with check-in procedures.
  • Provided excellent customer service to patients and medical staff.
  • Delivered support to medical staff in completion of patient paperwork.

Medical Receptionist

Teche Action Clinic
09.2010 - 10.2014
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Education

Medical Assisting

River Parishes Community College
Sorrento, LA
12.2023

High School Diploma -

Lutcher High School
Lutcher, LA
05.1996

Skills

  • Appointment Scheduling
  • Patient Referral
  • Medical Recordkeeping
  • Patient Health Information Access
  • Clerical Support
  • Critical Thinking Skills

Timeline

Intake Coordinator

The Hospice Of Baton Rouge
04.2023 - Current

Patient Access Representative

Mary Bird Perkins
06.2021 - 08.2022

Medical Receptionist

Teche Action Clinic
09.2010 - 10.2014

Medical Assisting

River Parishes Community College

High School Diploma -

Lutcher High School

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Tremika Jones