Summary
Overview
Work History
Education
Skills
Timeline
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Tremina Littlejohn

Spartanburg,SC

Summary

Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.

Overview

16
16
years of professional experience

Work History

Senior Sales Tax Accountant

Adidas
06.2024 - Current
  • Played a key role in the successful completion of several high-stakes audits, utilizing strong analytical skills to identify discrepancies and recommend corrective actions.
  • Reduced client tax liabilities through diligent research and application of applicable tax laws.
  • Successfully resolved IRS disputes by gathering supporting documentation and effectively communicating with government officials.
  • Managed multiple tax projects simultaneously, ensuring deadlines were met and clients were satisfied.
  • Mentored junior staff members by sharing experience and expertise which improved their overall performance and understanding of complex taxation matters.
  • Conducted thorough reviews of financial records to ensure accuracy in reporting income, deductions, and credits.
  • Prepared fiscal books, supported month-end closing, and acted as key contact for tax matters within GBS.

Full Service Tax Preparer - Remote

Intuit
12.2022 - Current
  • Reviewed financial documents and organized data to accurately calculate tax liabilities.
  • Conducted tax planning and provided clients with advice on maximizing tax deductions and credits.
  • Communicated effectively with clients via phone, email, and video conferencing to gather necessary information and answer their tax related questions.
  • Prepared US, multistate, and international tax returns for individuals and small business clients.
  • Collaborated with team members to ensure consistent quality and efficiency in tax preparation processes.
  • Managed confidential client information and ensured compliance with data security protocols.
  • Completed and filed returns with tax departments at local, state, and federal levels.

Analyst, People Services Generalist

Walmart
04.2023 - 06.2024
  • Supported human resources department in areas such as people metrics, reporting, finance and analytics
  • Developed diagrams to describe and lay out logical operational steps
  • Managed product backlog and supported Scrum framework for monthly sprint releases
  • Collaborated with product owners, team members, technologists, and developers to define solutions and drive progress
  • Applied agile methodology to shorten cycle time and achieve target margins
  • Facilitated Scrum framework – sprint planning, backlog refinement, daily scrums, reviews and retrospectives
  • Acted as liaison for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes
  • Updated customers and senior leaders on progress and roadblocks.

Support Services Specialist

Walmart EBS
04.2019 - 05.2023
  • Provided training on various software applications to both internal staff and external clients, enhancing user proficiency levels.
  • Managed a high volume of support tickets while maintaining professionalism under pressure, leading to increased client satisfaction ratings.
  • Established strong relationships with clients by understanding their unique needs and providing tailored solutions accordingly.
  • Facilitated effective communication between customers and development teams, ensuring timely resolution of reported issues.
  • Streamlined support processes for increased efficiency by implementing new ticket management systems.

Tax Support Expert - Remote

Intuit
01.2021 - 12.2022
  • Provided exceptional customer support, addressing inquiries related to tax software usage, troubleshooting technical issues, and offering guidance on tax-related queries.
  • Demonstrated proficiency in using Intuit's tax preparation software to guide customers through the tax filing process, troubleshoot errors, and ensure accurate submissions.
  • Successfully operated in a remote work environment, employing effective communication skills through various channels such as email, chat, and virtual meetings.
  • Collaborated with cross-functional teams to escalate and resolve customer issues promptly, ensuring a seamless remote support experience.
  • Provided guidance on complex tax issues, helping clients navigate challenging situations with confidence.
  • Educated clients on various aspects of taxation, empowering them to make informed financial decisions.

Vendor Compliance and Accounts Payable Specialist

Walmart EBS
03.2016 - 04.2019
  • Investigated daily variances and corrected errors to resolve discrepancies
  • Reached out to vendors and customers to verify information and follow up on client issues
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
  • Registered transactions and data on accounting database to track history and safeguard information
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies
  • Maintained accurate records on all transactions, payments, and correspondence with vendors, ensuring transparency and compliance.
  • Resolved disputes between company personnel and vendors diplomatically, preserving positive working relationships while upholding company interests.

Sales and Use Tax Accountant

Centerplate
09.2015 - 03.2016
  • Responsible for ensuring compliance with sales and use tax laws across multiple states
  • Managed sales and use tax audits and successfully resolved any discrepancies
  • Prepared and filed sales and use tax returns accurately and timely
  • Worked closely with internal departments to gather necessary information for tax filings
  • Assisted in the development and implementation of procedures to improve the efficiency of sales and use tax processes
  • Conducted research on sales and use tax laws and regulations to stay current on any changes that could impact the company
  • Collaborated with external vendors and tax authorities to resolve any issues related to sales and use tax
  • Provided support to finance and accounting teams on sales and use tax matters, including training and guidance on proper
    procedures

Aerospace Maintenance Journeyman

United States Air Force Reserve
10.2008 - 05.2013
  • Exemplified strong work ethic, maintaining flexible availability to address urgent repair needs as they arose.
  • Optimized inventory management by tracking essential parts, tools, and equipment for timely repairs.
  • Supported continuous improvement initiatives by actively participating in training programs and staying current on industry advancements.
  • Increased overall reliability of the fleet by performing preventative maintenance checks regularly.
  • Promoted an environment committed to safety best practices among team members at all times.
  • Maintained accurate documentation of all maintenance tasks, upholding strict industry standards.

Education

MBA - Accounting

American Public University System
Charles Town, WV
03.2020

Bachelor of Science - Accounting, Economics

Winthrop University
Rock Hill, SC
12.2015

Skills

  • ServiceNow
  • Workday
  • Jira
  • SQL
  • MS Office products: Excel, Word, Powerpoint, Planner
  • Strategic/Critical Thinking
  • Quality Control
  • Federal and local state tax laws
  • Small business tax knowledge and preparation
  • Team Development
  • Document Management
  • Training Strategies
  • Adaptability and Flexibility
  • Effective Communication
  • Organizational Skills
  • Analytical Skills

Timeline

Senior Sales Tax Accountant

Adidas
06.2024 - Current

Analyst, People Services Generalist

Walmart
04.2023 - 06.2024

Full Service Tax Preparer - Remote

Intuit
12.2022 - Current

Tax Support Expert - Remote

Intuit
01.2021 - 12.2022

Support Services Specialist

Walmart EBS
04.2019 - 05.2023

Vendor Compliance and Accounts Payable Specialist

Walmart EBS
03.2016 - 04.2019

Sales and Use Tax Accountant

Centerplate
09.2015 - 03.2016

Aerospace Maintenance Journeyman

United States Air Force Reserve
10.2008 - 05.2013

MBA - Accounting

American Public University System

Bachelor of Science - Accounting, Economics

Winthrop University

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Tremina Littlejohn