Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tremond Ferrell

Decatur,GA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

Delivery Driver

HD Supply
02.2023 - Current
  • Delivery Home Depot products to customers in Georgia and Tennessee
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Delivery Driver

Uber and Instacart
02.2022 - 02.2023

Delivered all products that were ordered by customers.

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Truck Loader/Forklift Operator

Home Depot Wharehouse
08.2021 - 02.2022
  • Load and unload flatbeds.
  • Loaded and strapped shipments into place on trucks.
  • Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
  • Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
  • Maintained clean and functional warehouse space throughout hour shifts.
  • Reviewed shipping orders for accurate fulfillment.
  • Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
  • Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
  • Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
  • Coordinated with dispatchers and customers to address any discrepancies or special requests related to shipments, ensuring customer satisfaction.
  • Trained new hires on proper loading procedures, enhancing overall team performance and reducing errors.

Driver, Associate

Distinguished Transportation, LLC, The Home Depot
06.2020 - 08.2021
  • Move and deliver antique furniture around the America
  • Garden
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Garden Associate

Home Depot
02.2020 - 06.2020
  • Unload trucks and work the garden department
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Maximized sales through effective merchandising of plants, tools, and accessories.
  • Coordinated deliveries of new stock, ensuring timely arrival and proper placement in the garden center.

Education

Bachelor - Criminal Justice

East Tennessee State University
Johnson City, TN
12-2019

High School Diploma -

Washington-Wilkes High School
Washington, GA
05-2015

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Heavy lifting
  • Logistics
  • Training and mentoring
  • Goal oriented
  • Staff management
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Staff development
  • Analytical thinking
  • Processes and procedures
  • Operations management

Timeline

Delivery Driver

HD Supply
02.2023 - Current

Delivery Driver

Uber and Instacart
02.2022 - 02.2023

Truck Loader/Forklift Operator

Home Depot Wharehouse
08.2021 - 02.2022

Driver, Associate

Distinguished Transportation, LLC, The Home Depot
06.2020 - 08.2021

Garden Associate

Home Depot
02.2020 - 06.2020

Bachelor - Criminal Justice

East Tennessee State University

High School Diploma -

Washington-Wilkes High School
Tremond Ferrell