Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trena Akins

Warrensville Heights,OH

Summary

Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines. Diligent accounting professional offering demonstrated success in accounting documentation processing, filing and records management. Offering 6 years of accounting prowess and knowledge.

Overview

17
17
years of professional experience

Work History

Accounting

The Country Club
02.2018 - Current
  • Set up new contracts within accounting system and input correct terms for future payments.
  • Created and implemented financial accounting and reported systems across organization.
  • Provided journal entries and performed accounting on accrual basis.
  • Obtained payment on delinquent accounts or completed accounting adjustment forms for review.
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
  • Increased efficiency by streamlining accounting processes and implementing new financial software.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Trained new team members on accounts payable processes, fostering a productive work environment.
  • Saved company resources by negotiating favorable terms and discounts with vendors.
  • Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
  • Improved cash flow by streamlining the invoicing process and implementing a more efficient payment tracking system.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.

Assistant Shipping Manager

J.T. Eaton
09.2015 - 02.2018
  • Streamlined shipping processes by implementing efficient scheduling and organization strategies.
  • Reduced overall shipping costs with careful monitoring of carrier fees and contract negotiations.
  • Improved customer satisfaction by addressing and resolving shipping-related concerns in a timely manner.
  • Collaborated with warehouse team to optimize inventory management, ensuring accurate and timely order fulfillment.
  • Pulled, verified, and packaged items for shipment.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Conducted research to address shipping errors and packaging mistakes.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Organized storage areas to optimize materials movements and minimize labor hours.

Store Shift Manager

Aldi Foods
08.2009 - 08.2015
  • Improved customer satisfaction by efficiently managing store operations and addressing customer concerns promptly.
  • Streamlined inventory management for better product availability and reduced waste.
  • Led a team of employees to achieve sales targets, implementing motivational strategies and performance tracking.
  • Ensured store cleanliness and adherence to safety standards, resulting in a positive shopping experience for customers.
  • Managed employee schedules to optimize staffing levels during peak business hours, reducing wait times and improving service quality.
  • Provided exceptional customer service by resolving conflicts professionally while maintaining a calm demeanor under pressure situations.
  • Monitored stock levels closely, placing timely orders for replenishment before items ran out of stock or expired on shelves.
  • Mentored new employees, providing guidance on store procedures and best practices for exceptional service delivery.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Tracked receipts, employee hours, and inventory movements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Restaurant Shift Manager

Arby's Restaurant
05.2007 - 07.2009
  • Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
  • Optimized staff scheduling for seamless service delivery during peak hours, ensuring all shifts were adequately covered.
  • Improved employee morale through regular recognition of outstanding performance and providing opportunities for professional growth.
  • Implemented new menu items successfully, coordinating with chefs and kitchen staff to ensure consistent quality and presentation.
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
  • Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.

Education

High School Diploma -

South Highschool
Cleveland, OH
06.2007

Skills

  • Journal Entries
  • Cash Management
  • Bank Reconciliation
  • Accounts Receivable
  • Payroll Processing
  • General Ledger Management
  • Accounts Payable
  • Bookkeeping
  • QuickBooks

Timeline

Accounting

The Country Club
02.2018 - Current

Assistant Shipping Manager

J.T. Eaton
09.2015 - 02.2018

Store Shift Manager

Aldi Foods
08.2009 - 08.2015

Restaurant Shift Manager

Arby's Restaurant
05.2007 - 07.2009

High School Diploma -

South Highschool

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Trena Akins