Trena Hall
Self enterpriser
Fort Walton Beach,FL
Summary
Skilled customer service leader with extensive experience in both Sales and Relationship Management, seeking a professional position that offers the opportunity to work with a client base and create memorable experiences through sales and service opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Self Employed
Hallnit Transportation
01.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
Customer Service Associate
Atlantic Aviation
01.2022 - 11.2024
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Store Manager/Automotive Center
SEARS HOLDINGS CORPORATION
06.2012 - 01.2017
- Built relationships with customers and within the community to promote long term business growth and community involvement
- Negotiated prices, terms of sales and service contracts and agreements
- Maintained continuous follow up with the client base to discuss their needs of specific products and services
- Selected products in accordance with customer feedback
- Prioritized staffing, projects, and tasks in consideration of daily, monthly, and weekly deadlines.
Area Sales Manager
SEARS HOLDINGS CORPORATION
06.2001 - 06.2012
- Managed the Operations of an assigned sales department
- Ensured the team and merchandise are available for store clientele
- Coached area team on service levels and features/benefits of merchandise
- Built and maintained key relationships with potential and current customer base.
Education
High school diploma -
DOTHAN HIGH SCHOOL
DOTHAN, ALLiberal Arts study
NORTHWEST FLORIDA STATE FORT
WALTON, FLSkills
- Experience in sales with a successful track record
- Managerial skills
- Strong numerical and analytical abilities
- Energetic and driven
- Reliable
- Dependable
- People & Service Oriented
- Decision-Making
- Remote Office Availability
- Analytical Thinking
- Relationship Building
- Teamwork and Collaboration
Timeline
Customer Service Associate
Atlantic Aviation
01.2022 - 11.2024
Self Employed
Hallnit Transportation
01.2020 - Current
Store Manager/Automotive Center
SEARS HOLDINGS CORPORATION
06.2012 - 01.2017
Area Sales Manager
SEARS HOLDINGS CORPORATION
06.2001 - 06.2012
High school diploma -
DOTHAN HIGH SCHOOL
Liberal Arts study
NORTHWEST FLORIDA STATE FORT
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