Summary
Overview
Work History
Education
Timeline
Generic

TRENA REYNOLDS

Lumberton,TX

Summary

Focused Receptionist with strong customer service and good multitasking abilities. Motivated to positively impact business operations by effortlessly managing phone calls, sorting mail, and filing paperwork. Excellent data entry and appointment scheduling abilities. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Clerical support File organization Call management Task prioritization Planning Time management Documentation Strong communication Mail distribution Data entry Guest relations Mail coordination Supply management

Overview

8
8
years of professional experience

Work History

Front Office Receptionist

Good Ole Days Equipment
Dayton, TX
04.2020 - 08.2021
  • Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff
  • Collected payments for services and updated accounts to reflect new balances
  • Scheduled courier pick-ups and overnight deliveries
  • Organized pick-up and delivery of outgoing mail
  • Ordered, received, and restocked supplies for office team
  • Kept office appearance and front desk clean and orderly
  • Took on additional administrative tasks and clerical support
  • Protected confidential guest and business information
  • Gathered and verified payments and transportation information from guests
  • Input and classified business data in Excel for storage, retrieval, and archiving
  • Managed mail, packages, and courier deliveries in and out of office
  • Greeted people upon arrival and provided directions to specific destinations
  • Operated telephone switchboard, providing information, taking messages and scheduling appointments.

Senior Cook

Met INC
Kountze, TX
08.2019 - 04.2020
  • Helped with seasonal and promotional menu changes and development of new recipes for permanent menu additions
  • Prevented service delays by using slow periods to restock stations and prepare ingredients
  • R
  • Maintained low risk of spoilage and costs with proper rotation of perishable items
  • Cooked and prepared dietitian-approved food for children diners
  • Stayed ahead of expected food preparation demands with weekly order lists
  • Cleaned and sanitized workstations according to exact health code requirements
  • Kept garbage levels low by removing trash between rush periods, as well as at end of day during closings
  • Accounted for food allergies by adapting recipes to remove or substitute ingredients
  • Assisted director with running profitable kitchen, including estimating costs of supplies and eliminating waste affecting bottom line
  • Controlled costs with strong oversight of supply use and food portioning
  • Inspected foods throughout each shift, verifying quality and attractiveness of each plate
  • Estimated amounts and costs of required supplies such as food and ingredients
  • Matched food orders with expected demand to minimize risk of spoilage
  • Monitored sanitation practices to ensure employees followed standards and regulations.

Senior Cook

Southwest Food Service Excellence
Silsbee, TX
10.2017 - 08.2018
  • Prevented service delays by using slow periods to restock stations and prepare ingredients
  • Maintained low risk of spoilage and costs with proper rotation of perishable items
  • Helped with seasonal and promotional menu changes and development of new recipes for permanent menu additions
  • Assisted director with running profitable kitchen, including estimating costs of supplies and eliminating waste affecting bottom line
  • Cleaned and sanitized workstations according to exact health code requirements
  • Accounted for food allergies by adapting recipes to remove or substitute ingredients
  • Cooked and prepared dietitian-approved food for [Type] diners
  • Stayed ahead of expected food preparation demands with weekly order lists
  • Kept garbage levels low by removing trash between rush periods, as well as at end of day during closings
  • Inspected foods throughout each shift, verifying quality and attractiveness of each plate
  • Incorporated new recipes by marketing offerings and training staff on correct cooking techniques
  • Monitored sanitation practices to ensure employees followed standards and regulations
  • Estimated amounts and costs of required supplies such as food and ingredients
  • Maintained team productivity with effective training and continuous monitoring
  • Matched food orders with expected demand to minimize risk of spoilage
  • Supervised and coordinated activities of cooks or workers engaged in food preparation.

Cashier

Cross Country Drive
Fannett, TX
12.2013 - 08.2017
  • Balanced cash drawer at beginning and end of each shift
  • Maintained clean, organized, and well-stocked checkout areas
  • Provided information to customers on products or services
  • Trained new retail team members in customer service and company policies
  • Gave customers information about upcoming promotions and available items
  • Stocked store shelves and end-caps with merchandise during down times
  • Worked with customer service leaders and managers to meet customer needs.

Education

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August 2011

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Silsbee High School
May 1995

Timeline

Front Office Receptionist

Good Ole Days Equipment
04.2020 - 08.2021

Senior Cook

Met INC
08.2019 - 04.2020

Senior Cook

Southwest Food Service Excellence
10.2017 - 08.2018

Cashier

Cross Country Drive
12.2013 - 08.2017

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Silsbee High School

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TRENA REYNOLDS