Trenaja Ward
New Orleans
Summary
My name is Trenaja Ward, and I am 20 years old. I currently live in Metairie, Louisiana, with no mind of commuting. Customer-focused professional with extensive experience at La Madeleine, excelling in cash handling and point-of-sale operations. Proven ability to enhance customer satisfaction through effective communication and order accuracy, while building lasting relationships. Skilled in beverage preparation, ensuring high-quality service and repeat business in fast-paced environments. Working together with team members, to ensure effective and swift timing with delivering to customers.
Overview
2
2
years of professional experience
Work History
Bakery Cashier/ Coffee Barista
La Madeleine
04.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Collaborated with team members to streamline checkout procedures.
- Adapted quickly to changes in menu items and promotions for effective customer engagement.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Prepared and served high-quality beverages to customers, ensuring satisfaction with each order.
- Maintained cleanliness and organization of bakery displays and checkout areas.
- Provided excellent service through timely bagging of purchased items, ensuring freshness and quality upon customer departure.
Cashier
McAllister's Deli
01.2024 - 04.2024
- Enhanced customer satisfaction by providing prompt and courteous service during peak hours.
- Resolved customer inquiries and complaints effectively, promoting a positive dining experience.
- Coordinated with kitchen staff to ensure timely order fulfillment and accuracy of deliveries.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier Assistant
Costco Wholesale Corp
09.2023 - 12.2023
- Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Bagged items securely to minimize breakages and reduce losses.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Education
Associate of Applied Science -
Delgado Community College
New Orleans, LA05-2028
High School Diploma -
Grace King High School
Metairie, LA05-2023
Skills
- Customer service
- Cash handling
- Point-of-sale operation
- Order accuracy
Timeline
Bakery Cashier/ Coffee Barista
La Madeleine
04.2024 - Current
Cashier
McAllister's Deli
01.2024 - 04.2024
Cashier Assistant
Costco Wholesale Corp
09.2023 - 12.2023
Associate of Applied Science -
Delgado Community College
High School Diploma -
Grace King High School