Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trenaja Ward

New Orleans

Summary

My name is Trenaja Ward, and I am 20 years old. I currently live in Metairie, Louisiana, with no mind of commuting. Customer-focused professional with extensive experience at La Madeleine, excelling in cash handling and point-of-sale operations. Proven ability to enhance customer satisfaction through effective communication and order accuracy, while building lasting relationships. Skilled in beverage preparation, ensuring high-quality service and repeat business in fast-paced environments. Working together with team members, to ensure effective and swift timing with delivering to customers.

Overview

2
2
years of professional experience

Work History

Bakery Cashier/ Coffee Barista

La Madeleine
04.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Collaborated with team members to streamline checkout procedures.
  • Adapted quickly to changes in menu items and promotions for effective customer engagement.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Prepared and served high-quality beverages to customers, ensuring satisfaction with each order.
  • Maintained cleanliness and organization of bakery displays and checkout areas.
  • Provided excellent service through timely bagging of purchased items, ensuring freshness and quality upon customer departure.

Cashier

McAllister's Deli
01.2024 - 04.2024
  • Enhanced customer satisfaction by providing prompt and courteous service during peak hours.
  • Resolved customer inquiries and complaints effectively, promoting a positive dining experience.
  • Coordinated with kitchen staff to ensure timely order fulfillment and accuracy of deliveries.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier Assistant

Costco Wholesale Corp
09.2023 - 12.2023
  • Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked with other associates to support cashiers and management needs.
  • Bagged items securely to minimize breakages and reduce losses.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.

Education

Associate of Applied Science -

Delgado Community College
New Orleans, LA
05-2028

High School Diploma -

Grace King High School
Metairie, LA
05-2023

Skills

  • Customer service
  • Cash handling
  • Point-of-sale operation
  • Order accuracy

Timeline

Bakery Cashier/ Coffee Barista

La Madeleine
04.2024 - Current

Cashier

McAllister's Deli
01.2024 - 04.2024

Cashier Assistant

Costco Wholesale Corp
09.2023 - 12.2023

Associate of Applied Science -

Delgado Community College

High School Diploma -

Grace King High School