Trenda Williams
Kansas City,KS
Summary
Proven track record in enhancing customer satisfaction and streamlining transactions at Brotha's Bar and Grill, showcasing expertise in cash drawer management and exceptional customer assistance. Leveraged retail merchandising skills and time management to significantly improve service efficiency. Demonstrates strong mentoring abilities and a commitment to accuracy and security in financial handling. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
6
6
years of professional experience
Work History
Cashier
Brotha's Bar and Grill
12.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Shell Gas Station
09.2020 - 01.2022
- Set up new sales displays each week with fresh merchandise.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Cashier Assistant
Littlefield Express
10.2018 - 07.2020
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Education
High School Diploma - General Studies
Boonville High School
1690 W Ashley Rd Boonville Missouri 6523305.2002
Skills
Retail merchandising
Timeline
Cashier
Brotha's Bar and Grill
12.2021 - Current
Cashier
Shell Gas Station
09.2020 - 01.2022
Cashier Assistant
Littlefield Express
10.2018 - 07.2020
High School Diploma - General Studies
Boonville High School
Similar Profiles
Damian GermanyDamian Germany
Master Barber at Brotha's and Sista's Barbershop and Beauty SaloonMaster Barber at Brotha's and Sista's Barbershop and Beauty Saloon
Damian GermanyDamian Germany
Master Barber at Brotha'S N Sista's Barbershop and Beauty SalonMaster Barber at Brotha'S N Sista's Barbershop and Beauty Salon
Nicola DamaNicola Dama
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World
MICHAEL T. WORRELMICHAEL T. WORREL
National Actuation & Industrial Manager at Jomar ValveNational Actuation & Industrial Manager at Jomar Valve
Ketzally FloresKetzally Flores
Customer Service Representative at Delicias BakeryCustomer Service Representative at Delicias Bakery