Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Trendelina Bejko

Trendelina Bejko

Astoria,United States

Summary

Healthcare professional with extensive experience in managing patient intake processes and administrative functions. Known for strong focus on collaborative team efforts and achieving operational goals. Reliable and flexible in adapting to changing needs while applying effective communication and organizational skills.

Overview

11
11
years of professional experience

Work History

Intake Coordinator/Office Administrative Assistant

Integrated Home Care Inc
02.2021 - 05.2025
  • Managed all aspects of Intake department from scheduling and assigning of patients to the appropriate professional clinician
  • Coordinated patient intake processes to ensure efficient data collection and documentation.
  • Analyzed patient feedback to improve intake processes and enhance overall experience.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Supported office staff and operational requirements with administrative tasks.

Life Insurance Producer

NILICO
01.2023 - 06.2024
  • Develop and maintain relationships with potential clients in order to generate new business opportunities and increase sales revenue.
  • Develop and maintain relationships with potential clients to identify their insurance needs and provide appropriate coverage options
  • Provide clients with insurance solutions tailored to their specific needs and financial goals.
  • Conduct research and stay updated on industry trends and changes in regulations to provide accurate and relevant information to clients

Real Estate Agent

Keller Williams
02.2020 - 01.2023
  • Develop and maintain a strong network of potential buyers and sellers in the local market
  • Develop and maintain a strong network of potential buyers and sellers through networking events, referrals, and social media platforms.
  • Provide exceptional customer service and build strong relationships with clients to ensure repeat business and referrals
  • Create and implement marketing strategies to attract potential clients and increase sales

Server

Pier 17
03.2014 - 01.2020
  • Efficiently take and deliver customer orders to ensure an exceptional dining experience, resulting in increased customer satisfaction and repeat business.
  • Develop and maintain strong relationships with customers to ensure repeat business and positive word-of-mouth referrals.
  • Building rapport with customers to enhance the overall dining experience and foster a positive relationship between the customer and the establishment.
  • Provide personalized recommendations and suggestions to customers based on their preferences and dietary restrictions, enhancing their dining experience and showcasing the restaurant's expertise and menu variety.

Education

Associates -

Macomb Community College
Warren, Mi
05.2006

Skills

  • Customer Service
  • Patient scheduling
  • Supervision
  • Program Development
  • Health Insurance verification
  • Excellent Interpersonal and verbal communication skills
  • Managing daily referrals and intake operations
  • Medical coding (ICD-10, CPT, HCPCS using books and software
  • Medical terminology knowledge
  • HIPPA compliance, EHR & EMR systems
  • HIPPA compliance, EHR & EMR systems
  • Data entry and appointment scheduling

Languages

English
Albanian
Italian

Timeline

Life Insurance Producer

NILICO
01.2023 - 06.2024

Intake Coordinator/Office Administrative Assistant

Integrated Home Care Inc
02.2021 - 05.2025

Real Estate Agent

Keller Williams
02.2020 - 01.2023

Server

Pier 17
03.2014 - 01.2020

Associates -

Macomb Community College

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