Trenece Fearon
Chula Vista,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Receptionist/Treatment Coordinator/Office Manager
Campus Dentistry
07.2023 - Current
Hired as a Font Desk Receptionist and Treatment Coodinator in July 2023, I was promoted to Office Manager in January 2021.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Front Desk Receptionist / Treatment Coordinator
Chula Vista Dental Care
08.2021 - 06.2023
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Sales Associate
Pandora Jewelry
06.2019 - 07.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate's in Fashion Merchandising -
San Diego Mesa College
San Diego, CA12-2026
Associate's in Fashion Design -
San Diego Mesa College
San Diego, CA12-2026
Bachelor's in Psychology - undefined
San Diego State University
San Diego, CA12.2024
High School Diploma - undefined
High Tech High Chula Vista
Chula Vista, CA06.2024
Skills
- Greet patients warmly upon arrival and assist with check-in procedures, ensuring a welcoming and professional environment
- Verify and process insurance information, ensuring accurate billing and on-time claim submissions
- Collect payments for services rendered, issued receipts and maintained accurate financial records
- Maintain patient records and updated information with management software, ensuring confidentiality and compliance with HIPAA regulations
- Customer Service Excellence
- Attention to Detail
- Communication Skills
- Team Collaboration
- File Management
- Administrative Support
- Office Management
- Recordkeeping and bookkeeping
- Customer/Client relations
- Data inputting
- Transcription and dictation
- Scheduling
- Clerical Support
Timeline
Receptionist/Treatment Coordinator/Office Manager
Campus Dentistry
07.2023 - Current
Front Desk Receptionist / Treatment Coordinator
Chula Vista Dental Care
08.2021 - 06.2023
Sales Associate
Pandora Jewelry
06.2019 - 07.2021
Bachelor's in Psychology - undefined
San Diego State University
High School Diploma - undefined
High Tech High Chula Vista
Associate's in Fashion Merchandising -
San Diego Mesa College
Associate's in Fashion Design -
San Diego Mesa College
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