Focused Academic Advisor with 20 years of success guiding students on academic and career decisions. Skilled at counseling students on methods for forging relationships and helping students navigate school life. Driven to support long-term goal achievement by linking students to outside resources to enhance education and career prospects.
Overview
21
21
years of professional experience
Work History
Academic Advisor
Wayne County Community College District
01.2013 - Current
Serve as the department point person in campus-wide advising and recruiting efforts.
Educate students on college admissions process, financial aid, and scholarship requirements.
Conduct academic advisement services for students on reoccurring basis to maintain educational progression.
Assist students in selecting courses to align with interests and abilities.
Receive and review transcripts to determine eligibility for admission to college or specific programs.
Evaluate and process graduation applications.
Help students with initial adjustment to university academic life and interpreted institutions policies and requirements.
Answer student inquiries and resolve problems related to curriculum and course prerequisites.
Provide support and guidance to students experiencing academic and personal troubles.
Monitor student progress to drive successful academic outcomes.
Campus Operations Associate
Wayne County Community College District
01.2012 - 05.2013
Provided day-to-day leadership and general direction to staff.
Collaborated with staff to identify and address institutional challenges.
Provided training on new processes for campus-based faculty and staff.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Coordinated and supervised academic advising activities.
Implemented strategies to increase student recruiting, engagement and retention.
General Clerk
Wayne County Community College District
01.2009 - 01.2012
Managed admissions processes for incoming, returning, and dual enrollment students promptly collecting and processing necessary documents.
Reviewed transcripts to verify student eligibility and compliance with admissions criteria.
Processed transcript requests, in-school deferments, and verifications of enrollment.
Answered multi-line telephones to assist students in the college process.
Coordinated open house events for prospective students, providing detailed information about programs and college policies.
Maintained confidential information in adherence to the FERPA.
Records and Registration Technician
Wayne County Community College District
01.2006 - 01.2009
Provided excellent customer care by responding to inquiries and requests for information.
Processed documents for students seeking ACCESS/disability services.
Processed bulk registration for students in special populations and programs.
Provided excellent customer care by responding to inquiries and requests for information.
Provided training to new records clerks to improve knowledge and skills.
Provided information sessions for potential students and dual enrollment students.
Purchasing Associate
Wayne County Community College District
01.2003 - 01.2006
Computed and created purchase orders, verify purchase requisitions, and expedite customer orders.
Maintained complete documentation and records of all purchasing activities.
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Maintained a complete supplier contact information database.
Maintained strong supplier relationships.
Assisted Senior Buyer in the purchasing of sizable orders and supplies.
Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
Education
Master of Business Administration -
Walsh College
06.2020
Bachelor of Science in Global Supply Chain Management -
Wayne State University
06.2015
Skills
Higher Education Practices Knowledge
Advising expertise
Knowledge of academic policies
Strategic Decision-Making
Administrative Abilities
Active listening
Resourcefulness
Confidentiality maintenance
Affiliations Awards
Certified Notary Signing Agent
Chairperson of Executive Board/AFT-P&AA Local 4467
Advisor for Phi Theta Kappa National Honor Society, WCCCD
Two Outstanding Service Awards, WCCCD
Timeline
Academic Advisor
Wayne County Community College District
01.2013 - Current
Campus Operations Associate
Wayne County Community College District
01.2012 - 05.2013
General Clerk
Wayne County Community College District
01.2009 - 01.2012
Records and Registration Technician
Wayne County Community College District
01.2006 - 01.2009
Purchasing Associate
Wayne County Community College District
01.2003 - 01.2006
Master of Business Administration -
Walsh College
Bachelor of Science in Global Supply Chain Management -
Outreach/Dual Enrollment/Recruitment Administrator at Wayne County Community College DistrictOutreach/Dual Enrollment/Recruitment Administrator at Wayne County Community College District
Associate Dean of Distance Learning at Wayne County Community College District - CLTAssociate Dean of Distance Learning at Wayne County Community College District - CLT
Associate Dean of Disability Services at Wayne County Community College DistrictAssociate Dean of Disability Services at Wayne County Community College District