Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Treneshia Hill

Richmond,CA

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

10
10
years of professional experience
1
1
Certification
3
3
years of post-secondary education

Work History

Medical Receptionist

Sf Ent
08.2023 - 12.2023
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained current and accurate medical records for patients.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Assistant Student

Lifelong Medical Center
04.2022 - 08.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Measured patient pulse oximetry.
  • Oriented and trained new staff on proper procedures and policies.
  • Completed EKGs and other tests based on patient presentation in office.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Medical Administrative Assistant

Concentra
06.2021 - 09.2022
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Called patients to confirm scheduled appointments day in advance.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Greeted patients and provided required paperwork to facilitate services.
  • Provided educational documents and pamphlets to patients.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Maintained and updated patient records for accurate, current medical histories.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided prompt, polite and professional in-person and telephone customer service.

Respite Care Provider

Manos Home Care
01.2014 - 03.2020
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Reported changes in resident condition and health to resident care manager.
  • Assisted residents with basic activities of daily living.
  • Provided patient care by supplying and emptying bedpans, applying dressings and supervising exercise routines.
  • Used stretchers and wheelchairs to transport patients to treatment units.
  • Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Scheduled daily and weekly care hours for client caseload.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.

Education

High School Diploma -

Skyline High School
Oakland, CA
08.1994 - 06.1997

Medical Certification - Medical Assisting

Carrington College
07.2023

Skills

  • Medical office administration
  • Mail Management
  • Medical Terminology
  • Records Management
  • Medical Charting
  • Records Maintenance
  • Electronic Medical Records
  • Patient Scheduling
  • Inpatient Care
  • EMR / EHR
  • Office Administration
  • Appointment Scheduling
  • Patient Registration
  • Injections
  • Venipuncture/capillary puncture
  • Ekg
  • Hippa compliant
  • Urinalysis
  • CLIA waived lab testing
  • Medical terminology
  • Sterilization
  • CPT/ICD10 Coding
  • OSHA COMPLIANT
  • Microsoft Office
  • Appointment management
  • Reminder calls
  • Outpatient Care
  • HIPAA Guidelines
  • Medical Records Management
  • Patient Relations
  • Paperwork coordination
  • Front Desk Operations

Certification

CPR CERTIFIED

RED CROSS CRTIFIED

MEDICAL ASSISTANT CERTIFICATION

Timeline

Medical Receptionist

Sf Ent
08.2023 - 12.2023

Medical Assistant Student

Lifelong Medical Center
04.2022 - 08.2023

Medical Administrative Assistant

Concentra
06.2021 - 09.2022

Respite Care Provider

Manos Home Care
01.2014 - 03.2020

High School Diploma -

Skyline High School
08.1994 - 06.1997

Medical Certification - Medical Assisting

Carrington College

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Treneshia Hill