Experienced registered nurse with over 20 years in hospice care, healthcare education, nurse management and supervision. Exceptional ability to lead teams, manage complex cases, and deliver excellent patient care. Possesses strong communication, critical thinking, and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Internal Travel Clinical Team Manager
Elara Caring Hospice
03.2023 - Current
Ensure the stability and success of branch office experiencing leadership vacancies. Assume charge of clinical operations to maintain the quality of care focusing on managing clinical staff, including field and in office team members, while ensuring compliance with federal and state regulations as well as company internal policies.
Visit different branch locations with leadership gaps to provide management and clinical leadership, stabilizing the branch and improving performance.
Lead, supervise, and support clinical staff and office staff, ensuring that each individual is fulfilling their role effectively.
Ensure that all clinical operations comply with local, state, and federal regulations, as well as the standards set by regulatory bodies.
Oversee the day-to-day operations of the branch, managing patient care, scheduling, and ensuring that resources are appropriately allocated to meet the needs of the office.
Mentor and train staff to improve performance, ensure high standards of care, and foster professional growth.
Address immediate operational challenges and provide solutions to maintain stability and continuity of care during periods of leadership transition.
RN Charge Nurse (Travel)
COVID19 Mass Vaccination Sites; Santa Clara County VMC
11.2021 - 02.2023
Manage and supervise onsite workflow of all licensed nursing staff. Conduct daily team huddles to include and not limited to updates of policy/procedures, reiteration of facility and CDC guidelines. Prepare and adjust daily assignments based on scheduled appointments and staff attendance. Conduct facility designated in-services with nursing staff on site and role specific related competencies.
Daily administrative work that includes and not limited to: daily sign-in’s, timesheets, sending/responding to emails, medical supply inventory, resolving erroneous reports, updating signage and CDC references site-wide, updating spreadsheets/documents on TEAMS. Implement changes to site workflow as needed to provide smooth, safe, and accurate transitions for both staff and patients.
Address patient questions, concerns and complaints that escalate beyond clinical and non-clinical staff. Manage medical errors and mishaps that occur which includes completion of incident reports, informing and educating the involved patient, reporting to the chain of command, consulting the involved staff, and implement changes in workflow to prevent future errors from occurring.
Collaboration with multidisciplinary team members including vaccine program physicians, supervisors, program manager, fellow clinical leads, non-clinical leads, supply team, security, pharmacists, and technical support staff.
Actively participate in weekly team meetings in giving updates, questions, and concerns pertaining to new CDC guideline updates, future changes, and site-specific needs.
RN Inpatient Charge Nurse (Travel)
VNA Serenity House
07.2021 - 11.2021
Coordination and supervision of clinical team members (RN, LVN, CNA) scheduled during designated shift. Perform initial and continued assessment of patients using the nursing process upon admission and discharge. Provide patient and family education/support on progression of disease process. Initiate and update plan of care.
Administration of medication and treatments as ordered, implementing new orders using facility protocols and standing orders based on assessment and evaluation of expected patient outcomes using the nursing process.
Perform COVID19 testing of team members. Provide education to patients, families and team members on COVID19 safety and precautions.
Preparation of vaccine (pharm prep) according to designated standards, policy and procedure. Administration of COVID-19 vaccination according to facility policy and CDC guidelines.
Observe clients post vaccination, triage and follow protocols in events of adverse reaction, provide education to community on COVID19, approved vaccines and safety precautions.
Assess/evaluate client eligibility to receive vaccine in accordance with facility policy and CDC guidelines. Mass vaccination site charge nurse coverage.
Inpatient Registered Nurse (Travel)
Agape Hospice House
12.2020 - 03.2021
Perform initial and continued assessment of patients using the nursing process upon admission and discharge. Provide patient and family education/support on progression of disease process. Initiate and update plan of care.
Administration of medication and treatments as ordered, implementing new orders using facility protocols and standing orders based on assessment and evaluation of expected patient outcomes using the nursing process.
Perform COVID19 testing of patients and team members; educate patients, families and team members on COVID19 safety and precautions.
RN Executive Director
Halcyon Hospice
01.2020 - 11.2020
Establish, implement, and reevaluate organizational goals. Manage and oversee daily operations of the agency. Audit daily operational reports implementing changes as needed for identified areas of deficiency.
Manage agency budget. Hire and onboard new interdisciplinary team members. Provide staff corrective counseling with follow up actions and support. Ensuring compliance of all state and federal guidelines.
Communicate and update corporate office regarding follow up actions and implementation of QAPI plans.
RN Clinical Director
Longleaf Hospice and Palliative Care
04.2019 - 12.2019
Oversee and manage the clinical services provided by the Interdisciplinary team. Provide leadership and counsel to team members. Supervise, monitor and evaluate team members performance.
Initiate corrective counseling to team members and office staff as needed. Identify staff needs, assist in development and presentation of in-service and training programs.
Maintain/monitor supplies, medication ordering, team members mileage and overtime in adherence to designated budget.
RN QAPI and Staff Development (Contract)
Sacred Journey Hospice
10.2018 - 12.2018
Assess existing onboarding/training materials, policies & procedures; update and/or create new content meeting organizational needs for interdisciplinary team members development achieving enhanced staff support as well as optimal patient interactions and outcomes.
OnSite/Direct training of clinical team members in an inpatient and/or home environment.
RN Clinical Educator
Trustbridge Hospice
07.2017 - 08.2018
Create content, update existing material and present educational modules and training for interdisciplinary staff development. On-Site clinical instructor to nurses in Residency Program.
Supervise and direct newly licensed RNs in residency program in an inpatient setting. Provide onboarding education and training to newly hired interdisciplinary team members to include and not limited to skills, initiation and update plan of care, documentation in the electronic medical record and therapeutic communication.
Identify areas of deficiency and develop content to assist the continued education and support of interdisciplinary team members.
Registered Nurse
Behavioral Health Services Adolescents - JFK North
05.2016 - 06.2017
Assess patients with a variety of psychiatric diagnoses utilizing the nursing process, formulate nursing diagnoses based on assessment. Utilize critical thinking skills to properly care for patients presenting with mental health and/or medical issues.
Initiate plan of care with interventions and measurable goals. Preceptor to newly hired nurses. Maintain a safe and therapeutic environment.
Knowledge of Baker Act and Voluntary admission process. Charge nurse relief.
Registered Nurse Specialist
Florida Department of Elder Affairs
09.2015 - 05.2016
C.A.R.E Program: Comprehensive Assessment and Review for Long-Term Care Services
Coordinate and conduct comprehensive pre-admission screening assessments of applicants for nursing facility placement and community-based services. Complete PASRR level I screen. Obtain and submit data for PASRR level II evaluation.
Review/approve level of care for ICP Medicaid and annual redetermination for level of care for Waiver programs. Provide case consultation to CARES staff related to and not limited to conditions, illnesses, disabilities and abilities.
Create and present in-services to office and area CARES team members.
RN Care Leader
Trustbridge (Hospice of Palm Beach and Broward County)
01.2014 - 09.2015
Perform initial and continued assessment of patients upon admission and discharge to home care and inpatient unit. Provide patient and family education/support on progression of disease process. Initiate and update plan of care.
Coordinate the implementation of the Interdisciplinary care plan by communicating, collaborating with other disciplines and responsibly delegating tasks to appropriate team members to ensure full participation in the patients’ plan of care.
Preceptor to newly hired nurses. Supervise designated team LPNs and CNAs. Perform various tasks related to palliative care (access implanted ports, administration of IV fluids and transfusions, peritoneal dialysis).
Interim Charge Nurse - Crisis Care Department
Hospice of Palm Beach & Broward County
01.2013 - 12.2013
Provide general oversight and support of all aspects of crisis care for staff during assigned shift. Perform supervisory visits on staff while in the field.
Approve staff payroll (time and mileage). Maintain effective and timely communication with the scheduler, team members, patients and families via telephone, email and/or direct meetings.
Create and maintain staff work schedule. Assist Department Manager in addressing staff concerns, corrective actions and annual evaluations.
RN Case Manager - Team Nurse
Hospice of Palm Beach & Broward County
01.2010 - 12.2012
Assessment of patients within a home setting with a variety of medical diagnoses/conditions using the nursing process. Coordinate the implementation of the Interdisciplinary care plan by communicating, collaborating with other disciplines and responsibly delegating tasks to appropriate team members to ensure full participation in the patients’ plan of care.
Education
Certificate Program - Transformative Nurse Coach
The Nurse Coach Collective
Portland, OR
10.2022
Bachelor of Science - Nursing
South University
Royal Palm Beach, FL
01.2010
Skills
HIPAA compliance
Patient safety
Maintaining confidentiality
Provider enrollment
Travel and leadership support
Team management and supervision
Compliance oversight
Operational management
Staff development and training
Problem-solving and crisis management
Certification
Florida Multi-state RN #9313243
California RN #95281723
Michigan RN #4704402808
Massachusetts RN #2391260
Certified Transformative Nurse Coach
Basic Life Support – American Heart Association, Expires 3/2026
Timeline
Internal Travel Clinical Team Manager
Elara Caring Hospice
03.2023 - Current
RN Charge Nurse (Travel)
COVID19 Mass Vaccination Sites; Santa Clara County VMC