Hi, I’m
Trenisha Jones
Summary
Proven in delivering exceptional customer service and office administration, I excelled at Ebenezer Tower Apartments by enhancing front office efficiency and guest satisfaction. Skilled in time management and problem-solving, I consistently improved service delivery by 30%, showcasing my ability to meet and exceed employer expectations with both hard and soft skills.
Overview
7
years of professional experience
Work History
Ebenezer Tower Apartments
Front Desk Receptionist
09.2021 - Current
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Amazon
Warehouse Worker
02.2022 - 08.2022
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
KinderCare Learning Centers
Babysitter
05.2020 - 01.2021
Job overview
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Target
Cashier Assistant
08.2019 - 05.2020
Job overview
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
Cherrywood Pointe Senior Living
Server
09.2018 - 06.2019
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
Education
Robbinsdale Cooper Senior High SchoolNew Hope, MN
High School Diploma
06.2021
University Overview
- 3.8 GPA
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Appointment Scheduling
- Verbal and written communication
- Oral and writing communication
- File Organization
- Office Organization
- Front Office Management
- Hospitality services
- Office Administration
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteHybridImportant To Me
Paid time offCareer advancementLanguages
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Warehouse Worker
Amazon
02.2022 - 08.2022
Front Desk Receptionist
Ebenezer Tower Apartments
09.2021 - Current
Babysitter
KinderCare Learning Centers
05.2020 - 01.2021
Cashier Assistant
Target
08.2019 - 05.2020
Server
Cherrywood Pointe Senior Living
09.2018 - 06.2019
Robbinsdale Cooper Senior High School
High School Diploma
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