Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dr. Trenita Crouch

Charlotte,NC

Summary

Seasoned Executive Director with significant expertise in strategic planning, operational management, and team leadership. Demonstrated ability to drive growth via innovative solutions and proactive leadership style. Strengths include strong interpersonal skills, financial acumen, and commitment to fostering positive organizational culture. Notable impact includes turning around underperforming departments and implementing effective strategies for long-term success.

Overview

12
12
years of professional experience

Work History

Executive Director

Be Well Therapy PLLC
Charlotte, NC
07.2023 - Current
  • Identify, recruit, train and develop a talented team of employees who can lead critical departments and manage strategic business functions.
  • Monitor company operations and ensure employees and business practices comply with regulatory and legal requirements.
  • Develop the organizational culture and promote transparency and collaboration throughout the organization.
  • Develop partnerships with company stakeholders, shareholders, industry regulators and other relevant parties.
  • Identify potential risks and opportunities within the organization and its environment to protect business interests.
  • Identify potential sources of investment and organize fundraising efforts.
  • Responsible for the Profit and Loss of the organization, prepare comprehensive budgets, revenue and expenditures, develop agency budget and procure contracts for funding the programs.
  • In charge of overseeing a business’s strategic vision and leading business decisions to drive company growth.
  • Ensure compliance with regulatory agencies in accordance with internal and external requirements/regulations.
  • Facilitates a multidisciplinary approach to issue resolution and process improvement reviews and evaluates the performance improvement program and the organizational performance/safety plan.

Director of Operations

Empowerment Quality Care Services
Charlotte, NC
07.2022 - 12.2022
  • Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
  • Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.
  • Projects a positive image of the organization to employees, customers, industry, and community.
  • Executing strategies to optimize company and asset growth, while ensuring expertise and effectiveness across platforms
  • Analyzed data across a variety of sources to identify trends, patterns and areas of opportunity.
  • Developed and maintained client relationships to grow business and improve account retention.

Executive Director

ProCure Therapeutic Agency
Charlotte, NC
11.2013 - 12.2020
  • Ensured programmatic excellence and quality across finance, administration, fundraising, communications, and systems.
  • Initiated workforce planning, job realignment, employee involvement, and team-building projects.
  • Drafted organizational policies and philosophies to guide operations.
  • Spearheaded growth in service division development and administration.
  • Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
  • Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.

Education

Ph.D. - Human Services

Capella University
Minneapolis, MN
01-2022

Skills

  • Strategic Thinking & Analytical Skills
  • Policy Development & Enforcement
  • Business Leadership
  • Finance and Accounting Oversight
  • Process Improvements
  • Program Optimization
  • Quality Assurance
  • Performance Evaluation and Monitoring
  • Strategic planning
  • Financial management
  • Regulatory compliance
  • Risk assessment
  • Data analysis
  • Policy formulation
  • Budgeting and financial management

References

References available upon request.

Timeline

Executive Director

Be Well Therapy PLLC
07.2023 - Current

Director of Operations

Empowerment Quality Care Services
07.2022 - 12.2022

Executive Director

ProCure Therapeutic Agency
11.2013 - 12.2020

Ph.D. - Human Services

Capella University

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