Trenitra Sam
Houston,Tx
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Housekeeping Room Attendant
Hilton
11.2022 - Current
- Ensured proper usage and maintenance of equipment, prolonging its lifespan while reducing repair costs.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
General Runner
Marriott Marquis Hotel
12.2018 - 05.2020
- Delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants.
Security
Securitas
04.2015 - 11.2018
- Conducted periodic patrol checks by inspecting property, fire control equipment and identifying abnormal activities in the warehouse for safety and fire prevention
- Monitored, authorized, and evaluated personnel and vehicles entering and exiting the premises
- Reported all incidents, accidents and medical emergencies to law enforcement
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
Power Generation Repair Specialist
Texas Army National Guard
06.2013 - 08.2015
- Perform maintenance on tactical utility, precise power-generation sets, internal combustion engines, and associated equipment
- Utilize embedded diagnostics in equipment and a wide variety of original equipment manufacturer system analyzers in order to determine the exact nature or extent of repair
- Troubleshoot equipment and diagnose the cause of mechanical failures by means of visual and auditory checks and/or use test equipment such as engine analyzers, compression testers, voltmeters, ohmmeters, pressure gauges, and computer diagnostic tools
- Remove and disassemble engines and major assemblies, subassemblies, components, fuel hydraulic, and oil pressure systems.
Security
Allied Barton
12.2014 - 06.2015
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
- Continuously monitored security cameras viewing 360 center point properties and fire, building and alarm systems
- Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement
- Prepared reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Handled inbound and outbound calls concerning the premises assigned to guard and its activities.
Sales Associate
Bath and Body Works
10.2014 - 12.2014
- Received payment by cash, credit cards, or debits, and issued store credits, or change due to customers
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Resolved customer complaints, and communicated customers request to management
- Ensured that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service
- Maintained orderly appearance of register area and supplies stocked
- Packed and unpacked items to be stocked on shelves in stockrooms and warehouse
- Verified inventory computations by comparing them to physical counts of stock and investigated discrepancies and adjusted errors
- Stored items in an orderly and accessible manner in warehouses, supply room, or other areas.
Sales Associate
American Eagle
10.2014 - 12.2014
- Packed and unpacked items to be stocked on shelves in stockrooms and warehouse.
Education
High School Diploma -
Nimitz High School
05.2012
Skills
- Client interaction
- Information Verification
- Customer Engagement
- Client Relationship Management
- Professionalism and Etiquette
- Critical Thinking
- Attention to Detail
- Adaptability and Flexibility
- Organizational Skills
- Excellent Communication
- Reliability
- Analytical Skills
- Written Communication
- Problem-solving aptitude
- Team Collaboration
- Continuous Improvement
- Self Motivation
- Problem-Solving
- Financial Goal Planning
- Cash Management Strategies
- Market Trends Monitoring
- Microsoft Excel
- Industry Awareness
- Cash Handling
- Financial knowledge
- Money Handling
- Product Promotion
- Client Retention Strategies
- Customer consultations
Languages
English
Native or Bilingual
Timeline
Housekeeping Room Attendant
Hilton
11.2022 - Current
General Runner
Marriott Marquis Hotel
12.2018 - 05.2020
Security
Securitas
04.2015 - 11.2018
Security
Allied Barton
12.2014 - 06.2015
Sales Associate
Bath and Body Works
10.2014 - 12.2014
Sales Associate
American Eagle
10.2014 - 12.2014
Power Generation Repair Specialist
Texas Army National Guard
06.2013 - 08.2015
High School Diploma -
Nimitz High School