Trent Bergman
Rockvale,TN
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Quick learner and strive to be the best clinician possible by staying up to date with current literature and continued education. Patients are the best part of my job and their care and safety is my top priority. I am detail oriented and work to ensure thorough documentation in order to build a clear picture for my supervising physical therapists. Years of management have given me valuable leadership skills which allow me to efficiently work within a team and bring the best out of others. My goal is to always learn and continue improvement of my skills within physical therapy.
Overview
17
17
years of professional experience
Work History
Intern
Vanderbilt Acute Care
05.2023 - Current
- Built rapport with patients in order to build trust and provide the best care possible.
- Worked within a multidisciplinary team to optimal care to patients.
- Provided education to patients, medical staff and care givers on efficient transfers to maximize energy conservation and proper body mechanics.
Intern
Vanderbilt Home Care
04.2022 - 05.2023
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Worked to find creative way to implement effective interventions.
- Took frequent vitals and monitored patient response to treatments, adjusting to changing situations.
- Worked within a plan of care to meet patient goals.
- Identified potential home hazards and made recommendations to patients and caregivers for home modification in order to ensure patient safety.
- Provided thorough education to patients and care givers in home exercise plans, body mechanics, medication management, energy conservation, and safe transfers.
- Took extensive documentation in order to provide a clear picture for patient progress and status.
Intern
STAR Physical Therapy
11.2022 - 12.2022
- Collaborated in professional team to solve workflow issues.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Worked within plan of care to safely progress or regress patients in activities and exercises.
- Provided patient education in fall prevention and effective strategies to perform activities of daily living.
- Utilized knowledge to assist with the rehabilitation of a wide range of orthopedic cases.
Restaurant Manager
Wendy's Of Bowling Green
02.2015 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Prepared for and executed new menu implementations.
- Actively participated in ongoing customer service programs to build sales and rapport in community.
- Interacted positively with customers while promoting hotel facilities and services.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Promoted business through participation in and sponsorship of community events.
Warehouse Associate
Amazon
03.2014 - 01.2015
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Wrapped pallets in shrink wrap prior to loading.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 50 pounds.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Retail Sales Associate
Meijer
02.2010 - 02.2014
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Issued receipts and processed refunds, credits or exchanges.
- Folded and arranged merchandise in attractive displays to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Supported efficient and timely replenishment of sales floor merchandise.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Supported loss prevention goals by monitoring shopper behavior.
Retail Sales Associate
GameStop
03.2006 - 02.2010
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Informed customers of current store promotions to encourage additional sales purchases.
- Folded and arranged merchandise in attractive displays to drive sales.
Education
No Degree - Pre-Physical Therapist Assistant
Motlow State Community College
Tullahoma, TN09.2023
Associate of Science - Physical Therapy Assistant
South College
Knoxville, TN09.2013
Skills
- Team Collaboration
- Complex Problem-Solving
- Attention to Detail
- Creative and Resourceful
- Multitasking and Organization
- Compiling Information
- Interpersonal and Social Skills
- Strategic Planning
- Idea Brainstorming
- Leadership
- Collaboration
Timeline
Intern
Vanderbilt Acute Care
05.2023 - Current
Intern
STAR Physical Therapy
11.2022 - 12.2022
Intern
Vanderbilt Home Care
04.2022 - 05.2023
Restaurant Manager
Wendy's Of Bowling Green
02.2015 - Current
Warehouse Associate
Amazon
03.2014 - 01.2015
Retail Sales Associate
Meijer
02.2010 - 02.2014
Retail Sales Associate
GameStop
03.2006 - 02.2010
No Degree - Pre-Physical Therapist Assistant
Motlow State Community College
Associate of Science - Physical Therapy Assistant
South College
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