Originally from San Clemente, California, and currently pursuing a degree at California State University, Fullerton, this server assistant demonstrates a high level of professionalism and refined customer service skills. Through consistent experience in the hospitality industry, they have developed a strong attention to detail, the ability to work efficiently under pressure, and a commitment to creating a positive dining experience for every guest. Their dedication to teamwork and service excellence makes them a reliable and valued member of any restaurant team.
-Accommodated guests with their needs from the moment they walked into the building
-Displayed menu offerings and applied descriptions of various items
-Delivered food and beverages to residents in a timely manner, ensuring meals were served at the appropriate temperature and according to specific preferences
-Collaborated with kitchen and nursing staff to ensure that residents' dietary needs and restrictions were accurately followed and communicated
-Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in satisfied customers.
-Balanced multiple tasks simultaneously, ensuring seamless service during busy periods at the pool area.
-Demonstrated knowledge of menu items and ingredients, enabling accurate communication with guests regarding dietary restrictions or preferences.
-Handled guest complaints professionally, resolving issues promptly to maintain high customer satisfaction levels.
- Dealt with room charges and credit card/cash payments.
-Would cycle in a loop between five pools, verifying the opening and closing procedures.
-Give my employees for that shift there ten and thirty minute breaks.
-On call, prepared for any emergency on site of one of the five pools that i was scheduled to work.
-Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
-Enhanced swimmer safety by enforcing pool rules and regulations consistently.
-Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
-Greeted customers warmly to provide exceptional customer service.
-Delivered customer orders promptly and with attention to accuracy and satisfaction.
-Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
-Refilled drinks and condiments and restocked serving areas to minimize delays.
-Clear and reset tables quickly for new guests
-Refill water glasses and assist with basic food service
-Keep dining area clean and follow safety guidelines