Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trent Austin

San Clemente

Summary

Originally from San Clemente, California, and currently pursuing a degree at California State University, Fullerton, this server assistant demonstrates a high level of professionalism and refined customer service skills. Through consistent experience in the hospitality industry, they have developed a strong attention to detail, the ability to work efficiently under pressure, and a commitment to creating a positive dining experience for every guest. Their dedication to teamwork and service excellence makes them a reliable and valued member of any restaurant team.

Overview

8
8
years of professional experience

Work History

Server Assistant

JC Resorts
10.2024 - 01.2025
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Greeted customers and provided outstanding customer service.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Server

Ivy Living
11.2023 - 04.2024

-Accommodated guests with their needs from the moment they walked into the building
-Displayed menu offerings and applied descriptions of various items
-Delivered food and beverages to residents in a timely manner, ensuring meals were served at the appropriate temperature and according to specific preferences
-Collaborated with kitchen and nursing staff to ensure that residents' dietary needs and restrictions were accurately followed and communicated

Pool Server

Marriot Hotel
08.2023 - 10.2023

-Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in satisfied customers.

-Balanced multiple tasks simultaneously, ensuring seamless service during busy periods at the pool area.

-Demonstrated knowledge of menu items and ingredients, enabling accurate communication with guests regarding dietary restrictions or preferences.

-Handled guest complaints professionally, resolving issues promptly to maintain high customer satisfaction levels.

- Dealt with room charges and credit card/cash payments.

Head Lifeguard

Premier Aquatics
05.2023 - 08.2023

-Would cycle in a loop between five pools, verifying the opening and closing procedures.

-Give my employees for that shift there ten and thirty minute breaks.

-On call, prepared for any emergency on site of one of the five pools that i was scheduled to work.

-Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

-Enhanced swimmer safety by enforcing pool rules and regulations consistently.

-Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.

Server Assistant

Chart House Restaurant
04.2022 - 04.2023

-Greeted customers warmly to provide exceptional customer service.

-Delivered customer orders promptly and with attention to accuracy and satisfaction.

-Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

-Refilled drinks and condiments and restocked serving areas to minimize delays.

Youth Development Specialist

Boys & Girls Club
08.2017 - 05.2018

Busser

H.H. Cottens
10.2016 - 05.2017

-Clear and reset tables quickly for new guests

-Refill water glasses and assist with basic food service

-Keep dining area clean and follow safety guidelines

Education

Associate of Science - Marketing

Saddleback College
Mission Viejo, CA
05-2026

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Positive and friendly attitude
  • Willing to learn
  • Responsible and trustworthy
  • Customer service

Timeline

Server Assistant

JC Resorts
10.2024 - 01.2025

Server

Ivy Living
11.2023 - 04.2024

Pool Server

Marriot Hotel
08.2023 - 10.2023

Head Lifeguard

Premier Aquatics
05.2023 - 08.2023

Server Assistant

Chart House Restaurant
04.2022 - 04.2023

Youth Development Specialist

Boys & Girls Club
08.2017 - 05.2018

Busser

H.H. Cottens
10.2016 - 05.2017

Associate of Science - Marketing

Saddleback College
Trent Austin