Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Trent Bob

Fort Defiance,AZ

Summary

A hardworking person and a fast learner.

Overview

15
15
years of professional experience

Work History

Maintenance

Northern Apache County Special HealthCare District
08.2021 - Current
  • Completed inspections, followed maintenance schedules and completed repairs.
  • Performed yard maintenance attending to facility grounds.
  • Responded to maintenance calls and troubleshot devices.
  • Performed routine maintenance and replaced worn parts.
  • Completed preventive maintenance on set schedules.
  • Tested systems, noting issues and completing preventive maintenance.
  • Performed onsite maintenance and repair work.
  • Performed preventive maintenance.
  • Scheduled outside contractors for major maintenance issues.
  • Logged activities, maintenance issues and hours worked for supervisors.
  • Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with supervisor.
  • Optimized network efficiency through regular maintenance and updates.

Maintenance

Ramah Navajo School Board, Staff Housing
01.2010 - 02.2012
  • Repaired and installed new flooring such as tiles and carpet.
  • Removed and installed toilets and sinks.
  • Paint work inside the house.
  • Maintain Landscape by using weed wacker and push lawn mower.
  • Maintained cleanliness of work areas, contributing to a safer and more organized environment.
  • Performed minor electrical repairs such as outlets and light switches.

Laborer

Paul Revere Transportation
06.2014 - 03.2015
  • Performed general housekeeping and cleaning tasks.
  • Deep cleaned tour buses by sanitizing the area.

Housekeeper

Xanterra South Rim LLC.
06.2014 - 07.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and linen in bathrooms and bedrooms.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Returned emptied garbage receptacles to proper locations.

Main Laundry Superivsor

Xanterra South Rim LLC.
07.2015 - 04.2018
  • Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
  • Optimized scheduling of staff shifts to maintain optimal workflow during peak hours.
  • Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
  • Mentored new employees in proper laundry procedures, leading to increased overall performance levels.
  • Performed routine maintenance checks on laundry equipment, minimizing downtime due to malfunctions or repairs needed.
  • Conducted regular inspections of laundry facilities, ensuring cleanliness and compliance with safety regulations.
  • Collaborated with housekeeping team to coordinate linen supply for guest rooms and public areas.
  • Introduced a systemized approach to sorting items based on fabric type and color that led to a decrease in damaged clothes.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Received employee of the month for the year 2017.

Taxi Driver

Xanterra South Rim LLC.
04.2018 - 06.2020
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
  • Handled challenging situations calmly, resolving disputes professionally and effectively.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
  • Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
  • Managed teams of drivers, shift schedules and reservation calendars.
  • Operated party vehicles, buses and town cars.
  • Monitored vehicle performance, addressing minor repairs to avoid service disruptions.
  • Navigated efficiently through traffic and adverse weather conditions, ensuring timely arrivals.
  • Helped passengers with questions or area information such as points of interest and entertainment options.
  • Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.

Education

No Degree - General Studies

New Mexico State University, Community College
Grants, NM
09-2013

High School Diploma -

Pine Hill High School
Pinehill, NM
06-2013

Skills

  • Willingness to learn
  • Teamwork
  • Housekeeping
  • Loading and unloading
  • Safety regulations
  • Job site cleanup
  • Physical strength
  • Basic carpentry
  • Painting
  • Outdoor maintenance
  • Cleaning and organizing
  • Work inspection

Accomplishments

  • Employee of month for Xanterra South Rim, Grand Canyon Arizona. For the year 2017 and 2018.
  • TPC training certificate for Basic Electricity for the non-electrician, Electrical Troubleshooting and Preventive Maintenance, and Air Conditioning for Refrigeration.
  • CPR Training

Timeline

Maintenance

Northern Apache County Special HealthCare District
08.2021 - Current

Taxi Driver

Xanterra South Rim LLC.
04.2018 - 06.2020

Main Laundry Superivsor

Xanterra South Rim LLC.
07.2015 - 04.2018

Laborer

Paul Revere Transportation
06.2014 - 03.2015

Housekeeper

Xanterra South Rim LLC.
06.2014 - 07.2015

Maintenance

Ramah Navajo School Board, Staff Housing
01.2010 - 02.2012

No Degree - General Studies

New Mexico State University, Community College

High School Diploma -

Pine Hill High School
Trent Bob