Northern Apache County Special HealthCare District
08.2021 - Current
Completed inspections, followed maintenance schedules and completed repairs.
Performed yard maintenance attending to facility grounds.
Responded to maintenance calls and troubleshot devices.
Performed routine maintenance and replaced worn parts.
Completed preventive maintenance on set schedules.
Tested systems, noting issues and completing preventive maintenance.
Performed onsite maintenance and repair work.
Performed preventive maintenance.
Scheduled outside contractors for major maintenance issues.
Logged activities, maintenance issues and hours worked for supervisors.
Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with supervisor.
Optimized network efficiency through regular maintenance and updates.
Maintenance
Ramah Navajo School Board, Staff Housing
01.2010 - 02.2012
Repaired and installed new flooring such as tiles and carpet.
Removed and installed toilets and sinks.
Paint work inside the house.
Maintain Landscape by using weed wacker and push lawn mower.
Maintained cleanliness of work areas, contributing to a safer and more organized environment.
Performed minor electrical repairs such as outlets and light switches.
Laborer
Paul Revere Transportation
06.2014 - 03.2015
Performed general housekeeping and cleaning tasks.
Deep cleaned tour buses by sanitizing the area.
Housekeeper
Xanterra South Rim LLC.
06.2014 - 07.2015
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Dusted picture frames and wall hangings with cloth.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Verified cleanliness and organization of storage areas and carts.
Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
Changed bed linens and collected soiled linens for cleaning.
Restocked towels and linen in bathrooms and bedrooms.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Rotated linens in storerooms and replenished when supplies ran low.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Completed special housekeeping actions such as turning mattresses on set schedule.
Returned emptied garbage receptacles to proper locations.
Main Laundry Superivsor
Xanterra South Rim LLC.
07.2015 - 04.2018
Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
Optimized scheduling of staff shifts to maintain optimal workflow during peak hours.
Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
Mentored new employees in proper laundry procedures, leading to increased overall performance levels.
Performed routine maintenance checks on laundry equipment, minimizing downtime due to malfunctions or repairs needed.
Conducted regular inspections of laundry facilities, ensuring cleanliness and compliance with safety regulations.
Collaborated with housekeeping team to coordinate linen supply for guest rooms and public areas.
Introduced a systemized approach to sorting items based on fabric type and color that led to a decrease in damaged clothes.
Trained and mentored all new personnel to maximize quality of service and performance.
Communicated repair needs to maintenance staff.
Worked with front desk to respond promptly to all guest requests.
Placed orders for housekeeping supplies and guest toiletries.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Received employee of the month for the year 2017.
Taxi Driver
Xanterra South Rim LLC.
04.2018 - 06.2020
Drove safely and obeyed traffic laws to avoid accidents and injuries.
Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Arrived on time to customer appointments.
Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
Upheld high standards of cleanliness, sanitation, and service.
Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
Handled challenging situations calmly, resolving disputes professionally and effectively.
Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
Managed teams of drivers, shift schedules and reservation calendars.
Operated party vehicles, buses and town cars.
Monitored vehicle performance, addressing minor repairs to avoid service disruptions.
Navigated efficiently through traffic and adverse weather conditions, ensuring timely arrivals.
Helped passengers with questions or area information such as points of interest and entertainment options.
Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
Education
No Degree - General Studies
New Mexico State University, Community College
Grants, NM
09-2013
High School Diploma -
Pine Hill High School
Pinehill, NM
06-2013
Skills
Willingness to learn
Teamwork
Housekeeping
Loading and unloading
Safety regulations
Job site cleanup
Physical strength
Basic carpentry
Painting
Outdoor maintenance
Cleaning and organizing
Work inspection
Accomplishments
Employee of month for Xanterra South Rim, Grand Canyon Arizona. For the year 2017 and 2018.
TPC training certificate for Basic Electricity for the non-electrician, Electrical Troubleshooting and Preventive Maintenance, and Air Conditioning for Refrigeration.
CPR Training
Timeline
Maintenance
Northern Apache County Special HealthCare District
08.2021 - Current
Taxi Driver
Xanterra South Rim LLC.
04.2018 - 06.2020
Main Laundry Superivsor
Xanterra South Rim LLC.
07.2015 - 04.2018
Laborer
Paul Revere Transportation
06.2014 - 03.2015
Housekeeper
Xanterra South Rim LLC.
06.2014 - 07.2015
Maintenance
Ramah Navajo School Board, Staff Housing
01.2010 - 02.2012
No Degree - General Studies
New Mexico State University, Community College
High School Diploma -
Pine Hill High School
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