Trent Bob
Fort Defiance,AZ
Summary
A hardworking person and a fast learner.
Overview
15
15
years of professional experience
Work History
Maintenance
Northern Apache County Special HealthCare District
08.2021 - Current
- Completed inspections, followed maintenance schedules and completed repairs.
- Performed yard maintenance attending to facility grounds.
- Responded to maintenance calls and troubleshot devices.
- Performed routine maintenance and replaced worn parts.
- Completed preventive maintenance on set schedules.
- Tested systems, noting issues and completing preventive maintenance.
- Performed onsite maintenance and repair work.
- Performed preventive maintenance.
- Scheduled outside contractors for major maintenance issues.
- Logged activities, maintenance issues and hours worked for supervisors.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with supervisor.
- Optimized network efficiency through regular maintenance and updates.
Maintenance
Ramah Navajo School Board, Staff Housing
01.2010 - 02.2012
- Repaired and installed new flooring such as tiles and carpet.
- Removed and installed toilets and sinks.
- Paint work inside the house.
- Maintain Landscape by using weed wacker and push lawn mower.
- Maintained cleanliness of work areas, contributing to a safer and more organized environment.
- Performed minor electrical repairs such as outlets and light switches.
Laborer
Paul Revere Transportation
06.2014 - 03.2015
- Performed general housekeeping and cleaning tasks.
- Deep cleaned tour buses by sanitizing the area.
Housekeeper
Xanterra South Rim LLC.
06.2014 - 07.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and linen in bathrooms and bedrooms.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Rotated linens in storerooms and replenished when supplies ran low.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Returned emptied garbage receptacles to proper locations.
Main Laundry Superivsor
Xanterra South Rim LLC.
07.2015 - 04.2018
- Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
- Optimized scheduling of staff shifts to maintain optimal workflow during peak hours.
- Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
- Mentored new employees in proper laundry procedures, leading to increased overall performance levels.
- Performed routine maintenance checks on laundry equipment, minimizing downtime due to malfunctions or repairs needed.
- Conducted regular inspections of laundry facilities, ensuring cleanliness and compliance with safety regulations.
- Collaborated with housekeeping team to coordinate linen supply for guest rooms and public areas.
- Introduced a systemized approach to sorting items based on fabric type and color that led to a decrease in damaged clothes.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Received employee of the month for the year 2017.
Taxi Driver
Xanterra South Rim LLC.
04.2018 - 06.2020
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Arrived on time to customer appointments.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Upheld high standards of cleanliness, sanitation, and service.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
- Handled challenging situations calmly, resolving disputes professionally and effectively.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
- Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
- Managed teams of drivers, shift schedules and reservation calendars.
- Operated party vehicles, buses and town cars.
- Monitored vehicle performance, addressing minor repairs to avoid service disruptions.
- Navigated efficiently through traffic and adverse weather conditions, ensuring timely arrivals.
- Helped passengers with questions or area information such as points of interest and entertainment options.
- Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
Education
No Degree - General Studies
New Mexico State University, Community College
Grants, NM09-2013
High School Diploma -
Pine Hill High School
Pinehill, NM06-2013
Skills
- Willingness to learn
- Teamwork
- Housekeeping
- Loading and unloading
- Safety regulations
- Job site cleanup
- Physical strength
- Basic carpentry
- Painting
- Outdoor maintenance
- Cleaning and organizing
- Work inspection
Accomplishments
- Employee of month for Xanterra South Rim, Grand Canyon Arizona. For the year 2017 and 2018.
- TPC training certificate for Basic Electricity for the non-electrician, Electrical Troubleshooting and Preventive Maintenance, and Air Conditioning for Refrigeration.
- CPR Training
Timeline
Maintenance
Northern Apache County Special HealthCare District
08.2021 - Current
Taxi Driver
Xanterra South Rim LLC.
04.2018 - 06.2020
Main Laundry Superivsor
Xanterra South Rim LLC.
07.2015 - 04.2018
Laborer
Paul Revere Transportation
06.2014 - 03.2015
Housekeeper
Xanterra South Rim LLC.
06.2014 - 07.2015
Maintenance
Ramah Navajo School Board, Staff Housing
01.2010 - 02.2012
No Degree - General Studies
New Mexico State University, Community College
High School Diploma -
Pine Hill High School
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