Trent Cain
Celina
Summary
Dynamic security professional with extensive experience at TSCA Staffing, specializing in incident response and risk management. Proven track record in enhancing cybersecurity measures and developing comprehensive security policies. Adept at fostering collaboration and training teams, ensuring compliance with regulatory standards while significantly reducing vulnerabilities. Committed to continuous improvement and operational excellence.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Security Operation Liaison
Texans Can Academy
Farmers Branch
12.2024 - Current
- Facilitated seamless communication between students, staff, and external partners for collaborative success.
- Organized events to boost student engagement and community involvement.
- Developed resources supporting student academic and personal growth initiatives.
- Trained staff in effective outreach strategies and best practices.
- Conducted skill-enhancing workshops for student career readiness.
- Maintained accurate records of student interactions and resource utilization.
- Collaborated with community organizations to identify partnership opportunities.
- Provided guidance to students navigating educational challenges and resources.
Information System Security Officer
TSCA Staffing
Remote
09.2022 - 11.2024
- Within my current capacity, I have been serving as the Information System Security Officer at TSCA Staffing. In this role, I am responsible for overseeing the organization's information security policies and procedures to safeguard sensitive data and comply with regulatory requirements. I play a critical role in assessing risk, implementing security measures, and managing the security posture of our information systems. My efforts are pivotal in ensuring that all security practices align with industry standards and government regulations. I also lead initiatives for continuous improvement of the security frameworks and conduct regular audits to evaluate the effectiveness of security protocols. My leadership in enhancing cybersecurity measures has been instrumental in maintaining robust security defenses against evolving threats.
- Security Policy Implementation: Orchestrated the development and enforcement of comprehensive information security policies, enhancing organizational data protection.
- Risk Assessment Leadership: Led thorough risk assessments to identify vulnerabilities and implement strategic mitigations, significantly reducing potential security breaches.
- Regulatory Compliance Assurance: Ensured full compliance with industry standards and government regulations, maintaining impeccable audit records.
- Security Training Initiatives: Initiated and directed cybersecurity training programs, increasing staff awareness and competency in handling security protocols.
- Incident Response Coordination: Developed and refined incident response strategies, ensuring rapid and effective response to security incidents.
- Innovative Security Enhancements: Introduced cutting-edge security solutions and practices, bolstering defenses against advanced cyber threats.
Senior Executive Protection & Security Manager
Associate Protective Services
Clarksville
01.2022 - 09.2022
- During my tenure, I served as a Senior Executive Protection and Security Manager at Associate Protective Services. My role was pivotal in ensuring the safety and security of clients within high-risk environments. I successfully directed the security operations, emphasizing the strategic implementation of program security infrastructure. Overseeing a team of ten, I was instrumental in planning and managing all logistics and operational activities. My expertise spanned across handling multiple geographical areas, which ensured seamless resource coordination and robust security measures. My efforts were consistently acknowledged by clients and colleagues alike, highlighting my dedication to excellence in security management and regulatory compliance.
- Enhanced Security Protocols: Developed and enforced advanced security measures, significantly reducing potential threats to client safety in high-risk environments.
- Strategic Planning Leadership: Orchestrated comprehensive security plans that aligned with regulatory compliance, enhancing overall operational effectiveness.
- Operational Excellence in Team Management: Led a team of ten security personnel, ensuring optimal performance and adherence to strict security protocols.
- Logistics Coordination: Masterminded logistics across diverse geographical areas, guaranteeing efficient resource allocation and uninterrupted security service.
- Client Relationship Management: Cultivated and maintained strong relationships with clients, ensuring their continuous satisfaction and trust in security services.
- Recognition for Customer Service: Earned accolades for exceptional customer service, fostering positive relationships and enhancing client loyalty through diligent service.
Sales Associate
Wyatt Johnson GMC
Clarksville
11.2020 - 07.2021
- During my tenure as a Sales Associate at Wyatt Johnson GMC, I played a critical role in enhancing the dealership's sales processes and customer engagement strategies. My responsibilities covered the entire sales cycle, from initiating contact to closing deals, significantly boosting customer retention, repeat business, and referrals through trusted relationships. I excelled in recognizing and responding to customer preferences, which facilitated tailored product presentations and successful transactions. My expertise extended to advising on payment options and financing solutions, contributing to my ranking within the top 5% of sales associates. Collaboratively, I worked with the executive team to innovate and refine sales strategies, processes, and logistics, driving the dealership's growth and customer satisfaction.
- Sales Process Mastery: Led the full sales cycle, from initial engagement to closing, driving significant growth in customer retention, repeat business, and referrals.
- Top Performance Recognition: Achieved top 5% sales associate ranking through exceptional sales tactics and deep understanding of customer needs.
- Expert Customer Advisory: Served as a trusted advisor in payment, loans, and leasing options, enhancing customer confidence and satisfaction.
- Innovative Strategy Development: Collaborated with the executive team to devise strategic sales plans, introducing new projects and innovative approaches to sales.
- Effective Communication and Presentation: Mastered various communication methods to quickly assess and respond to buyer preferences, ensuring precise product matching and presentation.
- Process and Logistics Improvement: Contributed to process optimizations and logistical enhancements, increasing overall sales efficiency and effectiveness.
Preload Operations Specialist
United Parcel Service (UPS)
Clarksville
08.2018 - 08.2019
- As a Preload Operations Specialist at United Parcel Service (UPS), I managed the logistical operations involved in preparing 17 trucks daily for dispatch. My role encompassed scanning, labeling, and ensuring accurate sorting of packages to facilitate efficient deliveries. With a commitment to precision, I maintained a 100% accuracy rate in package handling, zero damage to items during packing, and seamless tracking through the use of advanced logistics and inventory management software. My strict adherence to safety, compliance, and operational standards was consistently acknowledged by the management team. This role demanded a high level of diligence and operational acumen, which I successfully delivered, ensuring optimal efficiency in preload operations.
- Logistics Coordination Excellence: Managed the daily packing logistics for 17 delivery trucks, ensuring efficient and timely operations.
- Error Resolution Expertise: Identified and corrected any discrepancies or defects in package information, maintaining a 100% accuracy rate.
- Advanced Software Utilization: Leveraged logistics, warehouse, and inventory management software to track and verify all packages accurately, ensuring zero delays.
- Zero Damage Packing: Ensured meticulous packing standards, resulting in zero damage to all handled items.
- Compliance and Safety Adherence: Upheld the strictest compliance with safety, uniform, and package handling requirements, routinely recognized by supervisors.
- Operational Efficiency: Demonstrated exceptional operational efficiency and attention to detail in all aspects of preload operations.
Senior Food Operations Management Non-Commissioned Officer
United States Army's 801st Brigade Support Battalion
Clarksville
08.2012 - 03.2017
- During my tenure, I served as the Senior Food Operations Management Non-Commissioned Officer (NCO) for the United States Army's 801st Brigade Support Battalion, 4th Brigade Combat Team, based in Clarksville, IN. In this role, I was pivotal in overseeing the daily management of five dining facilities at Forward Operating Base Salerno, handling operations that catered to approximately 3,500 soldiers and civilians daily. I managed over $18 million in assets and led 120 personnel, ensuring seamless food service and logistical support during critical contingency operations. My responsibilities extended to advising on the operations and layouts of over 23 warehouses and acting as a liaison with major contracting firms like KBR and Fluor. I implemented robust training programs and quality assurance plans that upheld the highest standards of service and compliance across multiple deployed sites, preparing for operations in Iraq and Afghanistan.
- Strategic Asset Management: Oversaw the management and accountability of over $18 million in property, ensuring optimal utilization and maintenance.
- Operational Leadership: Directed daily operations across five deployed dining facilities, serving around 3,500 personnel daily with high efficiency and satisfaction.
- Expert Advisory Role: Acted as a trusted advisor for the planning and operations of more than 23 warehouses, enhancing logistical operations and facility layouts.
- Contract Liaison Excellence: Served as the primary command liaison to contracting firms like KBR and Fluor, ensuring smooth service delivery across nearly 15 sites.
- Quality Control Development: Initiated quality control processes and training under the Fort Campbell quality program, significantly enhancing staff competence and operational standards.
- Training and Compliance Implementation: Developed and executed training programs and quality assurance plans, maintaining stringent adherence to military food service policies and guidelines in preparation for deployments to conflict zones.
Senior Food Operations Management Non-Commissioned Officer
2-1 Air Defense Artillery
Camp Carroll
08.2008 - 03.2017
- As a Senior Food Operations Management Non-Commissioned Officer (NCO) at the 2-1 Air Defense Artillery, Camp Carroll, Korea, my role encompassed supervising the food service operations that supported over 3,000 soldiers and joint service members daily. I provided crucial technical supervision across six brigades, collectively serving over 15,000 soldiers. My responsibilities included ensuring compliance with health and fire safety regulations across all facilities, managing budgets effectively, and staying within financial limits. I also oversaw the receipt, storage, and distribution of property and rations valued at nearly $20 million, maintaining meticulous records and achieving nearly 100% accuracy in inventory management. My leadership extended to implementing comprehensive food service training programs, resolving personnel issues, and conducting rigorous performance evaluations.
- Comprehensive Operational Supervision: Supervised daily food service operations catering to over 3,000 personnel, ensuring high-quality support and service.
- Extensive Technical Oversight: Provided essential technical supervision to 6 brigades, enhancing the food service management for over 15,000 soldiers.
- Regulatory Compliance Management: Ensured strict adherence to health and fire safety regulations, maintaining facility integrity and safety.
- Budget Management Proficiency: Managed and approved food service expenditures, consistently achieving cost savings and budget efficiency.
- Asset and Inventory Oversight: Directed the management of assets and rations worth nearly $20M, maintaining zero loss through effective oversight.
- Training and Personnel Development: Developed and implemented food service training programs, improving staff performance and operational standards.
Education
Bachelor of Business Administration - Elective Studies
Fisk University
Skills
- Network security and vulnerability assessment
- Incident response and risk management
- Data privacy and compliance auditing
- Intrusion detection and cyber threat intelligence
- Security architecture design and penetration testing
- Cryptography and cloud security
- Disaster recovery planning and endpoint security management
- Security awareness training and forensic analysis
- Application security and identity access management
- Security policy development and mobile security
- Data loss prevention and scripting automation
- System hardening and SOC management
- Regulatory compliance and IT project management
- Log analysis and technical documentation
- Business continuity planning and ethical hacking
- Authority to operate and POA&M management
- Risk management framework and security impact analysis
- Information system contingency planning and ATO lifecycle management
Certification
Certified CompTIA Security +, 2025
Training
- Network Security Analysis, LinkedIn Learning
- Cyber Threat Intelligence, Coursera
- Incident Response and Management, Udemy
- Security Information and Event Management (SIEM) Fundamentals, Cybrary
- Penetration Testing and Ethical Hacking, SANS Institute
- Vulnerability Assessment and Management, Pluralsight
- Cybersecurity Risk Assessment, ISACA
- Malware Analysis and Reverse Engineering, Offensive Security
- Security Operations Center (SOC) Essentials, Cisco Networking Academy
- Management Consulting Fundamentals, LinkedIn Learning
- Business Analysis Essentials, Coursera
- Project Management Professional (PMP) Certification Training, Udemy
Security Clearance
SECRET
Veteran Status
U.S. ARMY VETERAN
Timeline
Security Operation Liaison
Texans Can Academy
12.2024 - Current
Information System Security Officer
TSCA Staffing
09.2022 - 11.2024
Senior Executive Protection & Security Manager
Associate Protective Services
01.2022 - 09.2022
Sales Associate
Wyatt Johnson GMC
11.2020 - 07.2021
Preload Operations Specialist
United Parcel Service (UPS)
08.2018 - 08.2019
Senior Food Operations Management Non-Commissioned Officer
United States Army's 801st Brigade Support Battalion
08.2012 - 03.2017
Senior Food Operations Management Non-Commissioned Officer
2-1 Air Defense Artillery
08.2008 - 03.2017
Bachelor of Business Administration - Elective Studies
Fisk University