Trent Clove
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Filing Operations Specialist
TaxJar - Stripe Inc.
01.2022 - Current
- Prepare and file sales and use tax returns in various states, register and enroll new clients in various states, assist with customer support tickets
- Consistently one of the top filers every month in both volume and accuracy while filing 800 – 1,200 returns per month on a regular basis.
Clinical Lab Assistant
Intermountain Healthcare
09.2017 - 01.2022
- Process 1,000 lab orders daily by labeling and auditing specimens according to established procedure
- Correspond with 30+ physicians and nurses about specimen collection and handling requirements
- Perform and document daily quality assurance checks providing corrections or maintenance
- Train and mentor new employees (20) - promoted to CLA II within 3 years
- Resolve customer issues with 95% customer satisfaction.
Courier Driver
Intermountain Healthcare
05.2014 - 09.2017
- Transported medical supplies, documents, and lab specimens; ensuring all items were secure during deliveries and pickups
- Achieved a 100% success rate under Intermountain Healthcare's delivery policy - guaranteed delivery within 30 minutes of each stop
- Trained 40 new employees - routes and scheduling, supplies to pick up, time management
- Collaborated daily with dispatch about deliveries and pickups, ensuring supplies were accurately delivered in timely fashion.
Education
Bachelor of Science - Accounting
Independence University
Salt Lake City, UT12.2022
Associate of Applied Science - Business Management & Accounting
Independence University
Salt Lake City, UT11.2019
Skills
- Microsoft Excel
- Microsoft Word
- Customer Service
- QuickBooks Pro
- Full-cycle Accounting
- Account Creation & Invoicing
- Accounts Receivable
- Accounts Payable
- Banking Procedures
- Principles of Finance
- Effective Management
- Accounting software
- Tax experience
- Customer service
- Operational Efficiency
- Planning and coordination
- Cross-Functional Communication
- Project Management
- Issue Research
Timeline
Filing Operations Specialist
TaxJar - Stripe Inc.
01.2022 - Current
Clinical Lab Assistant
Intermountain Healthcare
09.2017 - 01.2022
Courier Driver
Intermountain Healthcare
05.2014 - 09.2017
Bachelor of Science - Accounting
Independence University
Associate of Applied Science - Business Management & Accounting
Independence University