Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Trent Goldbeck

Gaithersburg,MD

Summary

Dynamic professional with a proven track record at Curaleaf, excelling in customer service and regulatory compliance. Adept at inventory management and effective communication, I thrive in fast-paced environments. My leadership skills and attention to detail ensure optimal operations, while my eagerness to learn drives continuous improvement in service quality.

Overview

7
7
years of professional experience

Work History

Retail Sales

Curaleaf
Gaithersburg, MD
11.2023 - 08.2024
  • Delivered personalized product recommendations aligning with customer needs and preferences.
  • Maintained expert knowledge of cannabis strains, terpenes, and consumption methods.
  • Ensured compliance with state and local regulations, including ID verification processes.
  • Accurately processed transactions using POS systems and balanced cash drawers.
  • Educated customers on proper usage and storage of cannabis products to ensure safe consumption.
  • Assisted in inventory management through restocking, labeling, and tracking product flow.
  • Contributed to a clean and organized dispensary environment to enhance customer experience.
  • Trained new team members on product knowledge and customer service practices.

Bartender

Clear Skies Meadery
Rockville, MD
04.2022 - 07.2024
  • Delivered exceptional customer service to bar guests during events and daily operations.
  • Utilized situational awareness to ensure responsible alcohol service to patrons.
  • Conducted deep cleaning and maintained cleanliness for optimal guest experience.
  • Bussed tables, took orders, and served drinks efficiently.
  • Prepared small meals while adhering to food safety standards.
  • Took charge during busy periods to maintain workflow and service quality.

Private Investigator

Medsec Pro
Rockville, MD
11.2022 - 08.2023
  • Implement effective planning and detailed research to ensure compliance with anti-piracy regulations.

Server

Topgolf
01.2020 - 08.2020
  • Customer experience is the number one goal at Topgolf.
  • I do whatever I can to make sure our guests leave happy.
  • I was one of the first rounds of hirings and I worked the grand opening week.
  • I have learned to persevere through struggle with a smile on my face.
  • Basic duties include bussing, running drinks, taking orders and cleaning.

IT Support Specialist

VariQ Corporation
Rockville, MD
08.2017 - 07.2018
  • Transitioned from summer intern to full-time Tier 1 Help Desk position after two weeks.
  • Deployed and maintained IT assets for company users, ensuring optimal performance.
  • Fabricated and installed Cat 5e lines for users and server connectivity.
  • Managed asset tracking through Excel spreadsheets and ticketing systems for accuracy.
  • Trained interns, contributing to successful transitions to employment at VariQ.

Education

Computer Science -

Montgomery College
Rockville
05.2019

Graduate -

Colonel Zadok Magruder High School
Rockville
06.2017

Skills

  • Effective communication
  • Problem solving
  • Leadership
  • Microsoft proficiency
  • Equipment maintenance
  • Customer service
  • Team collaboration
  • Inventory management
  • Time management
  • Critical thinking
  • Attention to detail
  • Eagerness to learn
  • Troubleshooting
  • Hand and power tools proficiency
  • Regulatory compliance

Awards

VariQ Qcert, 02/09/18, Awarded certificate for outstanding performance at VariQ

Languages

English

Timeline

Retail Sales

Curaleaf
11.2023 - 08.2024

Private Investigator

Medsec Pro
11.2022 - 08.2023

Bartender

Clear Skies Meadery
04.2022 - 07.2024

Server

Topgolf
01.2020 - 08.2020

IT Support Specialist

VariQ Corporation
08.2017 - 07.2018

Computer Science -

Montgomery College

Graduate -

Colonel Zadok Magruder High School

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