Trent Groesbeeck-Sena
Grapevine
Summary
Dynamic professional with extensive experience at DH Pace, excelling in commercial and residential security installations. Proven track record in client communication and team mentorship, enhancing overall performance. Skilled in electrical wiring and problem resolution, consistently delivering high-quality results while fostering strong customer relationships and ensuring satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Commercial Installer Senior Trainer
DH Pace
04.2021 - Current
- Lead installation of large-scale commercial and government security projects, including door systems, electrical wiring, and welding work
- Coordinate with project managers, contractors, and clients to ensure installation meets specifications, timelines, and compliance requirements
- Train and mentor new technicians on installation best practices, safety procedures, and technical troubleshooting, elevating overall team performance
- Provide on-site technical leadership, problem-solving complex installation challenges in real time to minimize project delays
Residential Service Technician
DH Pace
03.2016 - 03.2021
- Installed and serviced residential door and security systems, including troubleshooting and repairs
- Built strong customer relationships by clearly explaining product features, system functions, and service options in easy-to-understand terms
- Identified customer needs during service calls and recommended additional solutions, upgrades, or products to enhance security and convenience
- Served as a trusted point of contact, addressing customer concerns and ensuring satisfaction throughout the service process
Residential Installer
Garage Doors By Nestor
06.2014 - 03.2016
- Gained hands-on experience with installation, troubleshooting, and repair of door systems and related hardware
- Developed a strong technical foundation in electrical wiring, mechanical components, and system calibration
- Learned to adapt quickly to different job sites and customer needs, building a reputation for reliability and attention to detail
- Documented work performed, materials used, and issues resolved for accurate service records
Education
High School Diploma -
La Cueva High School
Albuquerque, NMSkills
- Customer Relations
- Client Communication
- Needs Assessments
- Problem Resolution
- Product Knowledge
- Team Mentorship
Certification
- OSHA 30
- Fire Door (NFPA 80/ NFPA 101)
- Heavy Machinery Operator
- CPR/First Aid
Timeline
Commercial Installer Senior Trainer
DH Pace
04.2021 - Current
Residential Service Technician
DH Pace
03.2016 - 03.2021
Residential Installer
Garage Doors By Nestor
06.2014 - 03.2016
High School Diploma -
La Cueva High School
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