Trent Johnson

Team Trainer

Taco Bell

04.2023 - Current

Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Cross-trained existing employees to maximize team agility and performance.
Greeted customers with smile and provided friendly service to professionally handle every need.
Delivered feedback to decision-makers regarding employee performance and training needs.
Taught new team members correct procedures for all areas of operations.
Trained new employees in specific job requirements.
Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
Maintained current knowledge of all team position requirements.
Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
Demonstrated new products, procedures and techniques to employees.
Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.
Established and maintained quality control standards.
Provided coaching and mentoring to employees.
Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Facilitated virtual, in-person and blended learning sessions.