Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Trent Lockwood

Lawton,MI

Summary

Adept at driving customer satisfaction and streamlining operations, my time at McDonald's showcased my ability to excel in fast-paced environments. Leveraging skills in cooking and complex problem-solving, I enhanced team productivity and upheld stringent food safety standards, contributing significantly to the positive dining experience of our guests. My proactive approach and eagerness to learn continually fostered innovation and efficiency.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
Paw Paw, MI
05.2023 - Current
  • Interacted pleasantly with guests to deliver quality customer service.
  • Scrubbed and polished counters to remove debris and food.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Assembled and served meals according to specific guest requirements.
  • Resolved customer complaints in a professional manner.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Upheld high standards of productivity and quality in operations.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Organized and restocked supplies to support operations and team productivity.
  • Checked expiration dates on all products before serving them to customers.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Restocked kitchen supplies including food products and utensils.

Education

High School Diploma -

Lawton High School
Lawton, MI
09-2024

Skills

  • Cooking
  • Team contributions
  • Drive-thru operations
  • Complex problem-solving
  • Machine operations
  • Creativity and innovation
  • Willingness to learn

Affiliations

  • Boy Scouts
  • Weightlifting

Accomplishments

  • Completed 1 year at Van Buren Tech Center in Polymer Tech
  • Completed 1 year at Van Buren Tech Center in Auto Mechanics

References

References available upon request.

Timeline

Crew Member

McDonald's
05.2023 - Current

High School Diploma -

Lawton High School
Trent Lockwood