Trent Melton
Grain Valley,MO
Summary
Dynamic and customer-focused professional with experience at GO Car Wash, excelling in delivering high-quality service and fostering customer loyalty. Proven adaptability and strong communication skills enhance team collaboration and efficiency. Skilled in cash handling and inventory monitoring, consistently achieving customer satisfaction through attention to detail and proactive problem-solving.
Overview
6
6
years of professional experience
Work History
Car Wash Attendant /Car Detailer
GO Car Wash
04.2022 - Current
- Learned and applied safety procedures for car wash operations.
- Assisted in pre-wash inspections to ensure vehicle readiness.
- Operated washing equipment efficiently to achieve quality results.
- Maintained cleanliness of work area and equipment for optimal performance.
- Provided excellent customer service by answering questions and addressing concerns.
- Collaborated with team members to meet daily service goals.
- Adapted quickly to changing workloads and customer demands during peak hours.
- Developed knowledge of various vehicle types and their specific cleaning requirements.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
Retail Sales Associate
Dicks Sporing Goods
11.2021 - 01.2022
- Delivered exceptional customer service by assisting shoppers with product selection and inquiries.
- Managed inventory levels, ensuring accurate stock availability and timely replenishment of merchandise.
- Operated point-of-sale systems, efficiently processing transactions while maintaining a high level of accuracy.
- Trained new associates on sales techniques, product knowledge, and operational procedures to enhance team performance.
- Implemented visual merchandising strategies to create attractive product displays that increased customer engagement.
- Resolved customer complaints effectively, fostering positive relationships and promoting brand loyalty.
Cashier/Cook Trainer
McDonald's
01.2020 - 05.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Assisted in training new team members on operational procedures and customer service standards.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Collaborated with team to manage inventory levels and product availability effectively.
Education
High School Diploma -
Grain Valley High School
Grain Valley, MO05-2023
Skills
- Flexible work schedule
- Strong communication skills
- Teamwork and contribution
- Customer service
- Adaptability to change
- Customer Service-oriented
- Physical stamina and strength
- Inventory monitoring
- Customer retention
- Cash handling proficiency
- Self-motivation and initiative
- Professional appearance
- Relationship building
Timeline
Car Wash Attendant /Car Detailer
GO Car Wash
04.2022 - Current
Retail Sales Associate
Dicks Sporing Goods
11.2021 - 01.2022
Cashier/Cook Trainer
McDonald's
01.2020 - 05.2020
High School Diploma -
Grain Valley High School