Hands-on Assistant Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
7
7
years of professional experience
Work History
Assistant Community Manager
Manco Abbott, Inc.
07.2020 - Current
Ensures checks are scanned in compliance with time requirements
Manages delinquency, rent collection process
Ensures notices are delivered in compliance with time requirements
Communicate with residents addressing inquiries, issues or disputes in a timely manner.
Provide a high-level of customer service, reasonable response times, and provide resolutions to resident issues.
Training, mentoring new leasing staff
Provides employee related issues, including “check-ins” with staff
Communicates effectively with prospects – following up on leads and ensuring all potential sales are managed.
Ensures phone skills are current, reviewing calls for improvement
Tour prospects/potential sales
Sales Intern
Solutions by Design
07.2019 - 11.2019
Assist the Sales Manager and senior staff by conducting research for potential prospects and future leads
Conducted market research for potential growth and increase in demand for our services
Organized cold calls and mass emailer campaigns to prospects and current customers to identify sales opportunities
Attend monthly meetings with upper management to report on current status of sales department
Vice President
Lambda Chi Alpha
01.2018 - 12.2018
Provided leadership and regular oversight of chapter committees
Chaired weekly chapter meetings in the absence of the President
Organized and oversaw the development of short- and long-term operational plans for the chapter’s success in philanthropy