Trent Rose
San Jose,CA
Summary
Proven leader with extensive experience at SAP Center. Excelled in streamlining processes, improving efficiency, and fostering team collaboration. Skilled in conflict management and money handling, consistently delivering positive outcomes and boosting revenue through exceptional service and operational improvements.
Overview
6
6
years of professional experience
Work History
Parking Attendant
The Mountain Winery
05.2023 - Current
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Kept parking lot usage orderly by enforcing parking regulations.
- Collaborated with security team to monitor surveillance cameras and maintain overall safety in the parking facility.
- Directed patrons to designated parking spaces.
Parking Supervisor
SAP Center
12.2023 - 05.2024
- Managed routine maintenance tasks, keeping all equipment in optimal working condition for daily use.
- Collaborated with local law enforcement to address security concerns and maintain a safe environment for patrons.
- Streamlined parking permit issuance process, resulting in quicker turnaround times for customers.
- Improved parking efficiency by implementing new signage and traffic flow patterns.
- Promoted a positive work environment by fostering open communication channels between team members and addressing employee concerns promptly.
Lead Parking Attendant
SAP Center
08.2021 - 12.2023
- Answered general questions about parking fees, facilities, and directions.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Monitored parking space availability to direct customers to open spots quickly.
- Issued parking citations to enforce parking regulations.
- Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
- Contributed to a team-oriented environment, consistently supporting coworkers in their tasks while fostering effective communication among all staff members.
Retail Associate
An-Jan
11.2021 - 10.2023
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Parking Attendant
SAP Center
08.2018 - 08.2021
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
- Directed patrons to designated parking spaces.
- Boosted customer loyalty through friendly interactions, consistently delivering a positive experience for all patrons.
- Contributed to increased revenue by accurately collecting parking fees and managing transactions.
Playgroup Leader
We Dog Care
06.2019 - 04.2020
- Facilitated smooth drop-off procedures for customers utilizing dog daycare services.
- Achieved a friendly atmosphere by efficiently assigning dogs to appropriate groups upon drop-off.
- Maintained cleanliness in playpens and dog areas through consistent cleaning routines.
- Prepared and distributed daily meals to ensure proper nutrition and adhere to feeding schedules for each dog.
Education
High School Diploma -
California Connections Academy
Ripon, CA05.2020
Skills
- Team player attitude
- Strong customer service
- Reliable and punctual
- Patience and Tolerance
- Quick Decision Making
- Conflict Management
- Money Handling
- Incident Reporting
Timeline
Parking Supervisor
SAP Center
12.2023 - 05.2024
Parking Attendant
The Mountain Winery
05.2023 - Current
Retail Associate
An-Jan
11.2021 - 10.2023
Lead Parking Attendant
SAP Center
08.2021 - 12.2023
Playgroup Leader
We Dog Care
06.2019 - 04.2020
Parking Attendant
SAP Center
08.2018 - 08.2021
High School Diploma -
California Connections Academy
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