TRENT SHORT
Urbana
Summary
Highly professional emergency management leader prepared for challenges of high-responsibility role. Proven track record in overseeing complex emergency operations and guiding teams to effective outcomes. Known for reliability, adaptability, and strong leadership skills, fostering culture of excellence and safety.
Overview
25
25
years of professional experience
Work History
Territory Manager - Sales and Service
Banner Fire Equipment
10.2024 - Current
- Exceeded quarterly sales targets consistently by utilizing strong negotiation skills to close deals effectively.
- Collaborated with marketing team to develop targeted promotional campaigns for specific products and regions.
- Negotiated favorable pricing terms with suppliers, resulting in increased profit margins for the company.
- Established a consistent follow-up system that ensured timely communication with clients after initial interactions.
- Implemented creative solutions for addressing customer concerns, ultimately increasing overall satisfaction ratings.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
Battalion Chief
City of Urbana
01.2000 - Current
- Developed scheduling and coordination of shift staffing levels, changes and activities.
- Served as an effective liaison between firefighters under my command and upper-level administration to address concerns promptly while still upholding department policies and procedures.
- Conducted thorough incident investigations to identify root causes and determine necessary corrective actions for future prevention.
- Improved emergency response times by developing and implementing streamlined protocols for fire department operations.
- Coordinated fire prevention inspections and pre-planned activities of department.
- Maintained high levels of readiness by regularly evaluating equipment inventory, personnel training, and overall resource availability within the battalion.
- Supervised and coordinated tactical methodology used in resolving emergencies and other situations.
- Oversaw the successful coordination of inter-agency communication during large-scale incidents, fostering collaboration among various public safety agencies.
- Determined how to deploy personnel during periods requiring special fire department response and assigned activities.
- Championed advancements in technology usage within the department to improve operational efficiency during both daily activities and emergency situations.
- Demonstrated strong leadership in high-pressure situations, successfully guiding teams through complex emergency incidents while minimizing risks to both responders and civilians.
- Promoted a culture of continuous improvement within the department by encouraging feedback from all personnel and prioritizing ongoing training opportunities.
- Managed multiple fire stations effectively, ensuring personnel were properly trained, equipped, and supervised for optimal performance.
- Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
Education
No Degree - State of Illinois Firefighting Certification
Office of The State Fire Marshal of Illinois
Springfield, IL04-2021
Skills
- Sales presentations
- Competitor analysis
- Territory expansion
- Financial acumen
- Incident command
- Firefighting tactics
- Operational efficiency
- Fire suppression
Timeline
Territory Manager - Sales and Service
Banner Fire Equipment
10.2024 - Current
Battalion Chief
City of Urbana
01.2000 - Current
No Degree - State of Illinois Firefighting Certification
Office of The State Fire Marshal of Illinois
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