Trent Walker
Overland Park,KS
Summary
Results-driven professional with a strong background in employee engagement and compliance, dedicated to optimizing team performance and enhancing training processes. Proven track record in mentoring teams and ensuring adherence to workplace safety regulations, contributing to a culture of accountability and excellence. Committed to fostering a productive work environment through effective communication and diligent performance monitoring, gained through extensive experience in Human Resources. Eager to leverage these skills to drive organizational success and support employee development.
Overview
3
3
years of professional experience
Work History
TEAM TRAINER
Chick-Fil-A
Overland Park, KS
01.2024 - Current
- Conducted mentoring sessions to enhance employee job performance.
- Simplified training information to ensure understanding for individuals across diverse backgrounds and skill levels.
- Evaluated training activities and program effectiveness to identify areas for improvement.
- Collaborated with management to periodically review and update training program objectives.
- Perfected accurate records of employee progress throughout the duration of each program cycle.
- Ensured compliance with applicable laws related to workplace safety regulations.
- Analyzed training outcomes, adjusting programs based on participant feedback and performance metrics.
SALES REPRESENTATIVE
Cable Dahmer Automotive
Kansas City, KS
07.2023 - 12.2023
- Executed high-stakes negotiations for contracts valued in the tens of thousands of dollars to drive sales performance.
- Showcased excellent customer service skills when dealing with client inquiries.
- Strengthened communication skills through cold calling potential customers.
- Maintained an up-to-date knowledge of industry developments and changes in competitive landscape.
- Demonstrated digital literacy by utilization of the CRM to update and expand client databases.
- Widened legal knowledge through interpreting and explaining retail installment and lease contracts, ensuring required disclosures and compliant pricing representations.
- Cultivated relationships with customers to enhance satisfaction and loyalty.
Education
BACHELOR OF SCIENCE (B.S.) - HUMAN RESOURCE MANAGEMENT
Northwest Missouri State University
MO08-2026
Skills
- New employee training
- Performance monitoring
- Employee engagement
- Customer service
- Compliance requirements
- Problem-solving
- Interpersonal communication
- Conflict resolution
- Multitasking
- Digital literacy
Timeline
TEAM TRAINER
Chick-Fil-A
01.2024 - Current
SALES REPRESENTATIVE
Cable Dahmer Automotive
07.2023 - 12.2023
BACHELOR OF SCIENCE (B.S.) - HUMAN RESOURCE MANAGEMENT
Northwest Missouri State University