Trentin Hagan
Summertown,TN
Summary
Driven professional with a track record of enhancing efficiency and customer satisfaction at CSX Intermodal and Ace Hardware. Excelled in roles requiring problem-solving, teamwork, and exceptional customer service. Demonstrated ability to adapt and thrive in fast-paced environments, leveraging strong time management and active listening skills to exceed operational goals.
Overview
3
3
years of professional experience
Work History
ISE
CSX Intermodal
Nashville, TN
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Delivery Driver
Ace Hardware
Riverview, FL
11.2021 - 03.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Jule F. Sumner High School
Riverview, FL05.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Active Listening
- Time Management
- Attention to Detail
- Dependable and Responsible
Timeline
ISE
CSX Intermodal
03.2023 - Current
Delivery Driver
Ace Hardware
11.2021 - 03.2023
High School Diploma -
Jule F. Sumner High School