
Driven and adept Alignment Technician/Service Writer with a history at Big O Tires, where I excelled in automotive diagnostics and customer service. Leveraged critical thinking and interpersonal skills to diagnose and communicate complex car/truck issues, enhancing service delivery and customer satisfaction. Proven expertise in suspension systems and a collaborative team player, consistently achieving results.
Diagnosed issues with car/truck front ends, and relayed that information to the customer to sell the job. I also sometimes was able to do the work on said car/trucks ranging from doing hub assemblies, shocks/struts, valve covers, purge valves, axle u-joints, control arms ect.
Started as a hand and would hook up the swabbing trucks to the well heads for us to clean the inside of the tubing, as well as for the slick line truck, eventually learned how to operate both of those trucks and would operate them every once and a while. Also had the opportunity to work on a cement job and learned how to use blasting puddy