Trent Knapp
Manvel,TX
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Construction Project Manager
Sweet Dream Builders LLC.
01.2018 - Current
- Managed multiple concurrent projects, ensuring smooth coordination of resources and timely execution of tasks.
- Evaluated vendor proposals to select qualified contractors capable of meeting project specifications within budgetary constraints.
- Supervised on-site teams to maintain high levels of productivity while adhering to established safety protocols.
- Collaborated with architects, engineers, and designers to develop innovative solutions for complex construction challenges.
- Developed strong relationships with clients by maintaining open lines of communication and providing regular updates on project status.
- Created detailed scopes-of-work to ensure that all parties had a clear understanding of their responsibilities for successful project completion.
Operations Manager
Food Fiend
01.2011 - 12.2017
- Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
- Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
- Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
- Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
TRANSPORTATION MANAGER
Roll On Transportation
01.2005 - 12.2010
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Developed and maintained knowledgeable and productive team of employees.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Fostered a positive work environment by promoting open communication channels between staff members.
- Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Negotiated favorable contracts with suppliers, securing competitive rates that benefited the organization''s bottom line.
- Developed criteria and application instructions for federal and state public transportation programs.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
Retail Store Manager
Sweet Scents Candle
01.2000 - 12.2004
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Submitted orders for new inventory.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
- Managed inventory control, cash control, and store opening and closing procedures.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
ASSISTANT MANAGER
Colorado Rockies Baseball Club
01.1997 - 12.1999
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Education
LICENSED MASSAGE THERAPIST -
HERMAN MEMORIAL MASSAGE THERAPY SCHOOL
01.2005
BS - SCIENCE
UNIVERSITY OF ARKANSAS
01.1996
Skills
- Public Relations & planning
- Technical knowledge
- Scheduling Coordination
- Safety Compliance
- Team Building and Leadership
- Excellent customer relations
- Permitting Compliance
- Documentation Review
- Customer Service & Sales
- Adobe
- MS Power Point
- Adobe Illustrator
- MS Excel / Word
- G-Suite
Certification
- OSHA Construction Safety and Health
- Welding Certification
References
- Dr. Karelene Green, Surgical Neurophysiologist, chirogirl74@gmail.com
- Latoya Friday, Chief Operating Officer (COO), Active Neuromonitoring, latoya.friday@activeneuromonitoring.com
- Dr. Crystal Pearson, Senior Neurophysiologist, drcrystalpearson@gmail.com
- Morris Knapp, Clinical Director, Mojo1710@yahoo.com
Timeline
Senior Construction Project Manager
Sweet Dream Builders LLC.
01.2018 - Current
Operations Manager
Food Fiend
01.2011 - 12.2017
TRANSPORTATION MANAGER
Roll On Transportation
01.2005 - 12.2010
Retail Store Manager
Sweet Scents Candle
01.2000 - 12.2004
ASSISTANT MANAGER
Colorado Rockies Baseball Club
01.1997 - 12.1999
BS - SCIENCE
UNIVERSITY OF ARKANSAS
- OSHA Construction Safety and Health
- Welding Certification
LICENSED MASSAGE THERAPIST -
HERMAN MEMORIAL MASSAGE THERAPY SCHOOL
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