Dedicated leader with a strong background in customer service and team management. Known for fostering relationships with municipal, commercial, and first response clients. Provide expert advice and solutions for a wide variety of customer needs.
Work History
Emergency Vehicle Upfitting Manager
2 Years 3 Months
Truck Equipment INC | 07.2024 - Current
Established and nurtured collaborative relationships with police and fire departments to support emergency response efforts.
Facilitated efficient upfitting processes to enhance team performance and project outcomes.
Executed soundoff signal blueprint programming with certification expertise.
Developed and implemented safety solutions for first responders.
Hydraulic Sales Manager
4 Years 1 Month
Truck Equipment INC | 09.2022 - Current
Managed inventory and sales processes for hydraulic components and systems, ensuring consistent performance across five locations.
Oversaw technician team to ensure successful project execution and maintain high-quality standards.
Analyzed customer data to strategically focus on high-potential markets, maximizing sales opportunities.
Evaluated and resolved issues in complex hydraulic systems, enhancing reliability and functionality of mobile and heavy-duty equipment.
Hydraulic Parts Specialist
1 Year 5 Months
Truck Equipment INC | 04.2021 - 09.2022
Facilitated customer support by providing expert guidance on replacement components for mobile hydraulic systems.
Established and maintained relationships with municipal and commercial clients to enhance customer satisfaction.
Supported sales of heavy-duty truck parts.
Assistant Store Manager
2 Years 1 Month
Kundinger Fluid Power | 02.2019 - 03.2021
Provided specialized advice on hydraulic hose fittings and adapters to support customer needs and ensure satisfaction.
Provided expert solutions to technical challenges in hydraulic systems, enhancing system reliability.
Oversaw inventory management processes to ensure optimal stock levels.
Established and maintained customer connections to enhance sales performance.
Maintenance Technician
1 Year 4 Months
Eileen's Candies | 09.2017 - 01.2019
Conducted troubleshooting and repairs to minimize downtime in manufacturing processes.
Assisted in implementing preventive maintenance schedules for improved operational efficiency.
Performed routine maintenance on production equipment to ensure optimal performance.
Education
High School Diploma
Clintonville HIgh School | Clintonville, WI | 06-2017
Skills
Decision-making
Analytical thinking
Team leadership
Communication skills
Problem-solving
Staff development
Time management
Problem resolution
Certification
Certified Soundoff Signal Blueprint Programmer (Valid through January 2028)
Completion certificate of Donaldson Filtration Academy