Trent Norman Talling

I work the front cashier at the busy Cajon McDonalds on Hwy 15, extremely high paced.

• Enhanced customer satisfaction by maintaining a clean and organized dining area.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
• Delivered exceptional service by promptly addressing customer concerns and special requests.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
• Promoted a positive work environment through effective communication with colleagues and supervisors.
• Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
• Maintained clean, trash-free workspaces to maximize productivity and safety.

• Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
• Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
• Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
• Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
• Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.

• Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
• Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
• Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
• Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
• Contributed to a safer work environment by strictly following safety protocols during ramp operations.
• Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
• Expedited boarding processes for passengers requiring assistance, providing courteous service while ensuring accessibility needs were met.
• Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
• Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
• Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
• Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
• Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
• Guided aircraft into and out of parking positions using hand signals.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over many daily flights.
• Connected electrical power unit and hoses to aircraft.
• Positioned and towed aircraft from remote locations of airport to designated areas for operation.
• Deiced aircraft before takeoff for safety during inclement weather.
• Operated equipment while observing standard safety procedures.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Strapped items down over protective padding to secure throughout transportation.