Trenton Becker
Dallas,TX
Summary
Dedicated and adaptable professional with 10+ years working in the events industry. Brings a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Director of Event Services
Oak View Group - Kay Bailey Hutchison Conv. Center
Dallas, TX
04.2019 - 09.2024
- Recruited, hired, trained, and supervised staff of event managers in the event services department.
- Ensured successful event coordination activities by supervising and training event managers.
- Prepared staff work schedules and planned, organized, and assigned all day-to-day work assignments for event coordination.
- Coordinated activities with other departments and event-related contractors to ensure facility readiness and smooth operation of events.
- Developed, implemented, and reviewed a comprehensive program for coordination of facility users' event requirements, including pre-event planning, onsite event management, and post-event review.
- Oversaw and managed all event-related services by the center and ensured coordination and interaction of all event services operating within the facility with center staff.
- Prepared and managed the event services departmental budget, including forecasting and financial planning, and estimated revenues.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Event Manager
City of Dallas - Kay Bailey Hutchison Conv. Center
Dallas, TX
06.2014 - 03.2019
- Acted as primary client contact during all phases of event management, ascertained client requirements for event set-up, etc. to ensure the event runs as requested. Provide clients with updates as necessary for each assigned event.
- Lead site visits and meetings with clients for all assigned events.
- Initiated and distributed required paperwork to communicate client requirements to appropriate facility departments and vendors.
- Closed out all assigned events for billing by the finance department and completed all post-event requirements for all assigned events.
- Anticipated problems and developed appropriate solutions. Investigated, analyzed, and solved operational problems and complaints.
- Served as Manager on Duty, as required, during scheduled events.
Education
Bachelor of Science - Sport Management
Texas A&M University
College Station, TX08-2013
Skills
- Event Coordination
- Problem Solving
- Reliable
- Multi-Tasker
- Adaptive
- Time Management
- Business Planning
- Project Management
- Strategic Planning
- Detail Oriented
Accomplishments
- International Association of Venue Managers (IAVM) 30 Under 30 Class of 2017
- International Association of Venue Managers (IAVM) Venue Management Graduate - Class of 2019
- Smart Meetings 2023 Catalyst Awards: Kinetic Award
Timeline
Director of Event Services
Oak View Group - Kay Bailey Hutchison Conv. Center
04.2019 - 09.2024
Event Manager
City of Dallas - Kay Bailey Hutchison Conv. Center
06.2014 - 03.2019
Bachelor of Science - Sport Management
Texas A&M University
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