Summary
Overview
Work History
Education
Skills
Timeline
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Trenton Berry

Chicago,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

District Training Store Manager

SNIPES
10.2023 - Current
  • Promoted from Store Manager to District Training Store Manager based on exceptional leadership skills and proven results in driving store success.
  • Reduced employee turnover by creating a supportive work environment focused on growth and development opportunities.
  • Assisted underperforming stores in identifying areas of improvement, providing guidance on action steps for increased success moving forward.
  • Led new store openings, overseeing staffing, training, inventory management, and ensuring smooth transitions for customers and employees alike.
  • Served as liaison between corporate headquarters and district stores, effectively communicating updates regarding policy changes or company initiatives affecting daily operations.
  • Established succession planning by training and mentoring 18 associates into leadership positions.

Store Manager

SNIPES
01.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained and guided team members to maintain high productivity and performance metrics.

Store Manager

DTLR
05.2018 - 03.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Store Manager in Training

Finish Line
08.2013 - 05.2018
  • Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
  • Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
  • Evaluated employee performance against established goals, providing coaching or corrective action as needed to support individual development plans.
  • Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
  • Assisted in the recruitment, hiring, and onboarding of new employees to build a strong, cohesive team prepared to excel at store objectives.

Education

High School Diploma -

Downer Grove South HS
Downers Grove, IL
06.2009

Skills

  • Store operations
  • Employee Relations
  • Budget Planning
  • Coaching and Mentoring
  • Training Program Development
  • Team Development

Timeline

District Training Store Manager

SNIPES
10.2023 - Current

Store Manager

SNIPES
01.2022 - Current

Store Manager

DTLR
05.2018 - 03.2021

Store Manager in Training

Finish Line
08.2013 - 05.2018

High School Diploma -

Downer Grove South HS

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Trenton Berry