Dynamic Heavy Wrecker Operator and Shop Manager with a proven track record at Bozz Towing and Diesel Roadside. Skilled in vehicle recovery and load securement, demonstrating strong problem-solving skills and a commitment to safety. Recognized for enhancing team productivity and delivering exceptional customer service in high-pressure situations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Heavy Wrecker Operator, Shop Manager, Service Guy
Bozz Towing and Diesel Roadside
04.2022 - Current
Operated heavy wrecker equipment to safely retrieve vehicles from various environments.
Assisted in assessing vehicle damage and determining recovery methods.
Maintained wrecker equipment, ensuring optimal performance and safety compliance.
Collaborated with team members to execute efficient towing operations under pressure.
Learned and adhered to industry safety protocols during all recovery procedures.
Communicated effectively with clients regarding recovery processes and timelines.
Adapted quickly to changing situations, demonstrating problem-solving skills during recoveries.
Participated in training sessions to improve technical knowledge and operational efficiency.
Implemented best practices for proper load securement, preventing damage during transport of recovered vehicles or cargo loads.
Established relationships with local law enforcement agencies, fostering cooperation during incident responses and recoveries.
Contributed to overall company success by maintaining a positive attitude and consistently exceeding performance expectations.
Reduced downtime for damaged vehicles by providing timely and accurate diagnostics of mechanical issues.
Secured vehicle to tow truck and checked all attachments for safe operation.
Answered roadside assistance calls for tows and other vehicle support.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Completed routine maintenance on truck to keep in working order.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Engaged with customers to provide exceptional service and resolve inquiries.
Collaborated with team members to maintain a clean and welcoming environment.
Ensured compliance with local, state, and federal regulations pertaining to commercial vehicle operation and transportation guidelines.
Performed thorough pre-and post-trip inspections to identify and address any potential issues before they became critical.
Streamlined incident response times through effective route planning and coordination with dispatch teams.
Managed inventory of tools, supplies, and replacement parts to ensure consistent preparedness for job tasks as needed.
Safeguarded company assets by performing regular maintenance on heavy wrecker equipment, extending service life and reducing repair costs
Maintained high safety standards in all aspects of heavy wrecker operations, minimizing accidents and injuries.
Developed trust with clients by consistently delivering prompt, professional, and reliable heavy wrecker services.
Collaborated with fellow operators to complete complex recovery missions in challenging environments.
Increased customer satisfaction by ensuring clear communication during the entire towing process.
Assisted in accident scene management by efficiently clearing debris from roadways while preserving evidence for investigations when required.
Contributed to a positive company image by maintaining a clean and organized work environment both on the job site and at the office
Demonstrated adaptability by responding effectively to unexpected challenges or changes in job requirements or working conditions.
Operated with safety and skill to avoid accidents and delays.
Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Delivered exceptional tow truck service across region and liaised with local authorities.
Lead Dump Truck Driver
Cmb Trucking
08.2020 - 04.2022
Operated dump truck to transport materials safely and efficiently on construction sites.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Collaborated with site supervisors to coordinate material delivery schedules and routes.
Maintained accurate logs of hours driven, materials transported, and fuel consumption.
Adhered to safety protocols while navigating challenging terrain and adverse weather conditions.
Assisted in training new drivers on operational procedures and safety standards.
Identified maintenance issues promptly, ensuring timely repairs to minimize downtime.
Communicated effectively with team members to optimize workflow and improve delivery efficiency.
Hauled materials for road construction, large industrial use, construction and agriculture.
Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
Weighed in and out at scales for load ticketing and legal weight compliance.
Drove30 ton capacity side dump and 20 ton capacity dump truck transporting all various types of materials from gravel to boulder's materials for construction projects.
Collaborated with project managers to ensure timely delivery of required materials for various construction tasks.
Operated vehicles according to local, regional and federal transportation regulations.
Safely drove truck and materials to various destinations in Wyoming and Utah .
Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
Reduced maintenance costs by performing routine upkeep on dump truck equipment and promptly reporting any necessary repairs.
Monitored loading of various types materials to maintain truck load capacity maximums and adhere to roadway load limits.
Maintained a safe work environment by adhering to company safety protocols and traffic regulations during transport.
Maintained required daily logs, vehicle inspection records and mileage.
Maneuvered diverse vehicles on lots with obstacles and limited space.
Mitigated potential hazards at job sites by consistently following standard operating procedures for loading, unloading, and securing materials within the dump bed area.
Achieved optimal load distribution by properly loading and unloading materials according to job specifications.
Remained alert and prepared to protect crew against danger.
Safeguarded road users'' safety while transporting large loads through strict compliance with weight limits and securement procedures.
Contributed to team success by assisting colleagues with additional tasks when needed, ensuring smooth operations at job sites.
Construction Foreman/ Driller
MATCOR
08.2019 - 08.2020
Supervised daily operations, ensuring adherence to safety protocols and quality standards.
Coordinated project schedules, managing resource allocation to meet deadlines efficiently.
Trained and mentored junior staff on construction techniques and equipment usage.
Conducted site inspections, identifying hazards and implementing corrective actions promptly.
Collaborated with project managers to develop strategies for workflow optimization.
Monitored inventory levels, ensuring timely procurement of materials for ongoing projects.
Implemented process improvements that enhanced team productivity and reduced downtime.
Led safety meetings, fostering a culture of compliance and awareness among crew members.
Supervised field crews to maximize quality and work efficiency.
Studied and interpreted blueprints to plan construction phases and team assignments.
Verified and submitted team timesheets.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
Inspected work for compliance with applicable regulations and job specifications.
Resolved conflicts among crew members professionally, promoting a cohesive working environment.
Demonstrated strong leadership skills in coordinating multiple subcontractors to ensure seamless integration within overall project timelines.
Coordinated materials to maintain steady flow and meet productivity objectives.
Optimized resource allocation by effectively managing equipment, materials, and labor resources.
Contributed to the successful completion of complex projects with effective problem-solving skills in challenging situations.
Maintained accurate records of project details, including permits, inspections, blueprints, and change orders for easy reference.
Evaluated team member strengths and assigned tasks based upon expertise and background.
Achieved high-quality results through meticulous inspection of completed work to ensure adherence to specifications.
Checked equipment to determine if maintenance was required.
Reviewed project details to specify correct materials and equipment for job sites.
Inspected completed work to verify quality standards and compliance with criteria.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Inspected equipment and tools used for safe operation.
Trained workers in proper methods, equipment operation and safety procedures.
Directed projects according to schedule and quality demands.
Provided feedback to workers on job performance and safety procedures.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
Prepared and submitted reports on job progress and safety conditions to upper management.
Documented construction and extraction workers' hours, wages and other pertinent information.
Assisted in recruiting and hiring new construction and extraction workers.
Locomotive Mechanic Assistant
SAVAGE SERVICES INC
05.2017 - 08.2019
Conducted routine inspections and diagnostics on locomotives to ensure operational reliability.
Performed preventive maintenance tasks, enhancing equipment longevity and performance standards.
Collaborated with team members to troubleshoot mechanical issues, improving response times for repairs.
Utilized specialized tools and software for locomotive repairs and maintenance tracking.
Led initiatives to streamline repair processes, reducing downtime for locomotives in service.
Implemented best practices in maintenance operations, driving improvements in safety compliance rates.
Mentored junior mechanics, fostering skill development and knowledge sharing within the team.
Contributed to cost savings initiatives by identifying opportunities for improved efficiency within daily work routines and proposing innovative solutions when appropriate.
Expedited return-to-service timeframes for locomotives sidelined due to component failure or damage by coordinating with suppliers for expedient delivery of replacement parts.
Upheld high standards of workmanship by consistently completing all tasks with precision, attention to detail, and a focus on long-term reliability.
Improved locomotive performance by conducting routine maintenance and repairs on diesel engines, electrical systems, and braking mechanisms.
Assisted in the development of new maintenance procedures and protocols as needed to address emerging technology or industry trends.
Reduced downtime for locomotives by efficiently diagnosing malfunctions using specialized testing equipment.
Demonstrated flexibility in adapting to changing priorities and workloads while maintaining quality results and meeting established deadlines.
Boosted overall customer satisfaction by promptly responding to service requests from railroad operators and completing required maintenance tasks effectively.
Extended the lifespan of critical parts by implementing preventive maintenance measures based on manufacturer specifications.
Maintained accurate records of all completed repairs, inspections, and inventory levels to facilitate streamlined communication among team members and management.
Promoted a safe working environment through strict adherence to company policies, industry standards, and regulatory guidelines during all maintenance procedures.
Construction Forema/ Driller
MATCOR
04.2013 - 05.2017
Supervised daily operations to ensure adherence to safety standards and project timelines.
Coordinated tasks among team members to optimize workflow and resource allocation.
Trained new crew members on equipment usage and safety protocols.
Inspected job sites for compliance with regulations, identifying and mitigating hazards.
Managed materials inventory, ensuring timely procurement and efficient use of resources.
Collaborated with project managers to develop schedules and track progress against milestones.
Implemented process improvements that enhanced productivity and reduced downtime on site.
Consistently met deadlines under pressure through diligent time management abilities.
Conducted performance evaluations for team members, providing feedback and mentoring opportunities.
Ensured timely completion of projects by developing and maintaining schedules for work progress.
Enhanced project efficiency by delegating tasks and supervising construction crew members.
Improved client satisfaction with consistent communication and updates on project status.
Exceeded client expectations through exceptional attention to detail in all aspects of construction projects from planning to execution stages.
Streamlined material procurement process by establishing relationships with vendors and negotiating favorable contracts.
Developed and maintained positive relationships with clients and other stakeholders.
Supported construction and extraction workers to facilitate timely completion of projects.
Supervised training of new construction and extraction workers on safety practices and procedures.
Investigated and reported on accidents, injuries and near-miss incidents.
Created and implemented plans to maximize efficiency of workers.
Devised and implemented safety protocols to reduce risks on construction and extraction sites.
Established and enforced safety regulations, procedures and standards for construction and extraction workers.
Administered disciplinary actions to workers violating safety regulations and company policies.
Operated drilling equipment efficiently to ensure safe and accurate hole placement.
Assisted in maintaining drill rigs and tools, ensuring optimal performance and safety standards.
Collaborated with team members to execute site plans and drilling schedules effectively.
Education
High School Diploma - N/a
Mountain High School
Layton, UT
Skills
Winch operation
Electrical troubleshooting
Heavy equipment operation
Incident documentation
Route planning
GPS navigation
Hydraulic systems
Vehicle recovery
Traffic control
DOT regulations
Rigging
Load securement
Air brake systems
Accident scene management
Towing techniques
Strong work ethic
Customer service
Safe driving practices
Heavy lifting
Organization and planning
Vehicle inspection
Vehicle maintenance and repair
Stress tolerance
Safety management
Roadside assistance
Equipment maintenance
Accident clearing
Mechanic shop support
Customer vehicle loading
Vehicle lockdown
Basic vehicle maintenance
Activity logging
Teamwork
Teamwork and collaboration
Problem-solving
Safe driving
Multitasking
Reliability
Organizational skills
Class A license
Active listening
Adaptability and flexibility
Decision-making
Tractor-trailer operation
Clean driving record
Dependable and cooperative
Physical strength
Health and safety
Commercial driving
Trailer coupling and uncoupling
Assisting customers
Defensive driving
Forklift operation
Self motivation
Safety and emergency equipment
Mechanical troubleshooting
Valid class A driver's license with doubles and triples, and tanker endorsement
Certification
T.i.m.s training and tow truck certified and took a rollback tow truck class also
Tow Truck Dispatcher at B & M Towing - Automotive Towing And Roadside AssistanceTow Truck Dispatcher at B & M Towing - Automotive Towing And Roadside Assistance