Trenton Bryant Sr.
San Diego,CA
Summary
Energetic, dedicated, hardworking professional with strong communication and customer service skills desires to grow within an organization while contributing to their overall success and goals.
Overview
17
17
years of professional experience
Work History
Uber/Lyft Contractor
Uber/Lyft
07.2021 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Displayed adaptability in navigating various driving conditions and environments, ensuring passenger safety at all times.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Airbnb Host
Airbnb
07.2018 - 01.2022
- Maintained a 5-start rating
- Provided 2 Airbnb listings with unique customer services enhancements.
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
- Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
- Streamlined the booking process for guests with efficient communication and prompt responses to inquiries.
- Maintained high occupancy rates through effective marketing strategies on various online platforms.
- Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
Owner/Operator/Photographer
Snapshots Luxury Photobooth
12.2016 - 01.2022
- Provided services for corporate events, weddings, and parties with repeat customer recommendations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Delivered high-quality photos by maintaining and troubleshooting equipment regularly.
- Sold January 2022
Owner/Operator/Photographer
Nfinite Images
01.2016 - 01.2022
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Contributed to marketing materials with compelling visual content to increase brand awareness.
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
Installer
GB Sales Window & Flooring
10.2013 - 01.2021
- Installation of blinds & window coverings
- Managed window covering team
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
Delivery Driver / Will Call / Installer
Consolidated Electrical Distributors
08.2010 - 06.2013
- Delivered and installed electrical parts and wire to approved standards.
- Warehouse /Will- Call
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Assistant Will-Call Manager/ Installer/Driver
Decore-ative Specialties
10.2006 - 05.2010
- Team leader for 4 employees.
- Trained employees on the warehouse machinery, all safety requirements, and computer system applications needed to document materials needed.
- Ensured the safety of cabinet doors transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Streamlined communication within the team for better collaboration and decision making.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Education
Psychology
Cincinnati State College - 1994-1996
Cincinnati, OHComputer Networking Systems
ITT Technical Institute - 2005-2007
San Diego, CASkills
- Computer Skills
- Positive Attitude
- Budget Management
- Customer Satisfaction
- Detail-oriented
- Problem-Solving
- Inventory Accountability
- Time Management
- Marketing Strategy
- Interpersonal Skills
- Incidents Management
- Strong Communication
References
Personal references are available upon request
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Uber/Lyft Contractor
Uber/Lyft
07.2021 - Current
Airbnb Host
Airbnb
07.2018 - 01.2022
Owner/Operator/Photographer
Snapshots Luxury Photobooth
12.2016 - 01.2022
Owner/Operator/Photographer
Nfinite Images
01.2016 - 01.2022
Installer
GB Sales Window & Flooring
10.2013 - 01.2021
Delivery Driver / Will Call / Installer
Consolidated Electrical Distributors
08.2010 - 06.2013
Assistant Will-Call Manager/ Installer/Driver
Decore-ative Specialties
10.2006 - 05.2010
Psychology
Cincinnati State College - 1994-1996
Computer Networking Systems
ITT Technical Institute - 2005-2007
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