Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Trenton Closson

Canal Winchester,OH

Summary

Diligent problem-solver with a resourceful approach to challenges and an organized style. Leverage expertise to manage job functions. Excellent communicator with a focus on results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

M-LIDS Senior Operator

US Army
03.2018 - Current
  • Supervised and encouraged soldiers to immediately address job issues or concerns.
  • Conducted safety inspections and instructed all soldiers to follow procedures.
  • Explained procedures and assisted with task prioritization when mentoring new soldiers.
  • Met aggressive project deadlines and production goals by implementing Army methodologies.
  • Performed routine maintenance on workplace equipment to immediately address problems.
  • Performed inspections and routine maintenance on equipment.
  • Operated technical and mechanical equipment and adjusted machine settings.
  • Worked outside in all weather conditions.
  • Performed equipment tests, calibrations, and repairs to keep machines running smoothly and prevent malfunctions.
  • Kept accurate records of defective units or products.
  • Inspected machine parts with measuring tools.
  • Monitored and tracked equipment inventory.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address problems.
  • Prepared reports and technical documentation.
  • Oversaw logistics and inventory management for equipment.

Account Manager

ReSourceUSA Dba 614 Apparel
10.2021 - 01.2022
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer sales.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Developed and implemented strategies to increase client retention.
  • Oversaw new business development to generate sales leads, and negotiate client pricing.
  • Set clear sales goals to advance sales process and close deals.
  • Recommended products to customers to encourage repeat purchases and foster customer loyalty.
  • Built relationships with customers and community to promote long-term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.
  • Stayed current on company offerings and industry trends.
  • Informed customers of promotions to increase sales productivity and volume.

Recruiting Assistant

Ohio Army National Guard Recruiting
02.2021 - 09.2021
  • Maintained and organized electronic files for applicants.
  • Assisted with background checks and verification of licenses.
  • Communicated with applicants across various stages of recruitment process.
  • Advertised to acquire new recruits across Northeastern region of Ohio.
  • Facilitated activities to help recruiters surpass their goals.
  • Interacted with students at local High Schools promoting Army National Guard and all benefits available.

Sales and Customer Service Manager

Hype 5 Promos
06.2019 - 01.2021
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored team members on performance-oriented strategies and customer service techniques.
  • Collaborated with upper management to improve customer service and increase sales.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Addressed potential cancellations and offered catered solutions to retain accounts.
  • Collaborated with marketing department to launch and manage promotional activities and campaigns.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Help customers pick best products for their current needs.
  • Grew sales volume of company.

Education

High School Diploma -

Orange High School
Lewis Center, OH
05.2019

Skills

  • Operational Testing, Support, Leadership & Readiness
  • Equipment Set-Up
  • Machinery Preparation & Maintenance
  • Measuring Tools
  • Component Installation
  • Operate Machinery
  • Checking and Gauging
  • Voltage Regulation
  • Inspect Parts
  • Identifying Flaws
  • Heavy Equipment Operations

Accomplishments

    E5 Sgt with the US Army/Ohio National Guard. Combat Veteran serving during a wartime operation. Multiple medals achieved during my service to our country.

Certification

The military trained me to operate the following equipment: Excavator 6 tons to 45 tons, Bulldozer D8 and smaller, Cranes up to 50K pounds, Front end loader up to 50K, driving semi-trucks, LMTV, Hemtt, Maxpro, JLTV, M-ATV, and Humvee.

Timeline

Account Manager

ReSourceUSA Dba 614 Apparel
10.2021 - 01.2022

Recruiting Assistant

Ohio Army National Guard Recruiting
02.2021 - 09.2021

Sales and Customer Service Manager

Hype 5 Promos
06.2019 - 01.2021

M-LIDS Senior Operator

US Army
03.2018 - Current

High School Diploma -

Orange High School

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Trenton Closson