Disciplined, mission-driven leader with over 15 years of experience in military leadership, records management, and operational oversight. Proven expertise in team development, strategic planning, and streamlining complex systems across both government and corporate sectors. Recognized for composure under pressure, integrity, and a solutions-first mindset.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Armstrong Archives
Carrollton, TX
06.2021 - Current
Oversee all daily operations, including sales, logistics, budgeting, and personnel management for an offsite records storage company.
Lead cross-departmental initiatives to improve customer satisfaction, reduce operational inefficiencies, and drive revenue growth.
Collaborate directly with key clients to ensure customized service, and maintain long-term partnerships.
Hire, train, and mentor team members across multiple departments to build a performance-driven culture.
Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Conducted regular meetings with senior management team to review progress against established objectives.
Special Projects Manager
Armstrong Archives
Carrollton, TX
06.2017 - 06.2021
Managed onboarding of all new client accounts, tailoring document storage and scanning solutions to meet specific needs.
Led physical inventory capture efforts, including detailed box-level descriptions and data input.
Coordinated logistics for new customer onboarding and inbound records pickups.
Delivered retention schedule reports and performed inventory audits to ensure accuracy and compliance.
Identified potential risks associated with special projects, developed mitigation strategies, and reported findings.
Managed multiple projects simultaneously while ensuring successful completion of each individual project.
Acted as the key point of contact for high-volume and sensitive projects, ensuring confidentiality and timeliness.
Records Associate, Land Records Department
XTO Energy (An ExxonMobil Subsidiary)
Fort Worth, TX
05.2012 - 05.2017
Maintained and organized critical land lease agreements and well documentation for upstream oil and gas operations.
Collaborated with acquisition and divestiture teams to identify, prepare, and stage files for due diligence and transaction review.
Ensured documentation integrity and accessibility across internal databases and physical storage systems.
Assisted in implementing new digital filing protocols, helping transition thousands of paper records to electronic formats.
Supported landmen and title analysts in researching historical documents and resolving ownership discrepancies.
Archived inactive records according to company standards and regulations.
Infantry Squad Leader (E-5 Sergeant, 11B)
Texas Army National Guard
Greenville, TX
04.2012 - 04.2017
Led an infantry squad through multiple large-scale training rotations at the National Training Center (NTC) and Joint Readiness Training Center (JRTC).
Served as the Urinalysis Coordinator NCO, overseeing and administering unit drug testing in compliance with Army regulations.
Developed and implemented tactical training plans in preparation for deployment readiness and state emergency response operations.
Conducted after-action reviews and performance evaluations to support soldier development and unit readiness.
Maintained oversight of weapons systems, communication gear, and tactical equipment worth hundreds of thousands of dollars.
Monitored the performance of subordinates in order to improve effectiveness as a team.
Team Leader (E-4 Corporal, 11B Infantryman)
United States Army – Active Duty
Fort Riley, KS
04.2009 - 04.2012
Deployed to Iraq in 2009 with the 1st Infantry Division; served in combat operations as both an RTO (Radio Telephone Operator) and vehicle-mounted gunner.
Led a four-man fire team during missions, ensuring tactical execution, safety, and coordination with command.
Assigned to Personal Security Detail (PSD) for division command, providing high-level security and convoy escort in hostile environments.
Trained new infantry soldiers in combat tactics, communications, and weapons systems.
Recognized for leadership, discipline, and composure under fire during high-intensity operations.
Participated in regular meetings with senior leadership to provide updates on team progress.
Education
Bachelor of Science - Business Administration
DeVry University
Irving, TX
05.2021
Skills
Operational & Project Management
Military Leadership & Readiness
Document & Records Systems
Strategic Planning & Budgeting
Client Service & Account Oversight
Staff Supervision & Team Building
Conflict resolution
Communication skills
Staff training
Microsoft Office Suite Inventory Tools Data Auditing
Certification
Army Commendation Medal (ARCOM)
Army Commendation Medal with Valor (ARCOM w/ “V” Device)
IT Specialist at National Archives Records & Administration (Federal Government)IT Specialist at National Archives Records & Administration (Federal Government)