Dynamic professional with a proven track record at Vandevere Chevrolet Buick Kia, excelling in inventory management and customer service. Enhanced operational efficiency and customer satisfaction through innovative solutions and effective team leadership. Skilled in computer applications and fostering positive work environments, achieving significant process improvements and cost savings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Parts Manager
Vandevere Chevrolet Buick Kia
06.2022 - Current
Rearranged parts department to better serve changing trends and keep workspaces organized.
Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
Increased efficiency in the parts department by implementing an improved inventory management system.
Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
Janitorial Worker
HES
08.2020 - 06.2022
Swept hard surface floors using broom or push broom dust mop.
Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Sanitized break area kitchen counters, tables and sinks.
Cleaned and sanitized drinking fountains.
CNC Machine Operator
Schaeffler Group USA
10.2018 - 03.2020
Properly loaded and unloaded materials in and out of machines.
Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
Inspected finished parts by checking for defects to meet quality standards.
Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
Hardlines Manager
Sam's Club
09.2014 - 07.2018
Increased employee engagement through regular coaching sessions and career development opportunities, fostering a positive work environment.
Streamlined processes for better efficiency, resulting in increased customer satisfaction and sales.
Addressed customer complaints promptly and professionally, ensuring swift resolution of issues while maintaining high levels of customer satisfaction.
Spearheaded efforts to improve product knowledge among staff members through comprehensive training programs, contributing to exceptional customer service levels.
Coordinated seasonal merchandise transitions smoothly while adhering closely to deadlines.
Supported overall company initiatives by participating actively in store-wide initiatives and events.