Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Trenton Holdeman

Hays,KS

Summary

Dynamic team player with a proven track record at Centennial Lanes, excelling in customer service and leadership. Mastered product knowledge and problem-solving, significantly enhancing team performance. Skilled in machinery operation and heavy lifting, with a knack for fostering cooperative relationships. Demonstrated ability to train new staff and improve operational efficiency, ensuring customer satisfaction and safety.

Overview

4
4
years of professional experience

Work History

Bowling Alley Team Member

Centennial Lanes
03.2021 - Current
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked on machinery when neccesary to keep things in working shape

Food Service Assistant

Hays Medical Center Inc.
09.2023 - 10.2024
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Initiated, planned and executed process improvements to optimize food inventory levels.
  • Assisted guests with menu choices, recommending pairings in alignment with preferences.
  • Provided exceptional customer service, addressing concerns or issues promptly to maintain loyalty and satisfaction.
  • Managed cash transactions efficiently and accurately, ensuring an organized financial process for the establishment.
  • Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
  • Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Received deliveries from suppliers, verifying order accuracy and quality before stocking shelves or refrigeration units accordingly.
  • Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
  • Learned other teammates' work tasks to train as backup.

Education

High School Diploma -

Hays High School
Hays, KS
05.2024

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Leadership Qualities
  • Following Instructions
  • Decision-making capabilities
  • Heavy Lifting

Languages

Spanish
Limited Working

Timeline

Food Service Assistant

Hays Medical Center Inc.
09.2023 - 10.2024

Bowling Alley Team Member

Centennial Lanes
03.2021 - Current

High School Diploma -

Hays High School

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Trenton Holdeman