Trenton Johnson
Norris City,IL
Summary
Adaptable professional with a wide-spread background: experience in building relationships, instructing classes, and collaborating with others. Proactive and forward-thinking individual, known for high productivity.
Overview
9
9
years of professional experience
Work History
BUSINESS OWNER
The Conservatory on Main
Norris City
01.2020 - Current
- Improved company's quality and productivity by streamlining systems and processes.
- Selected and obtained materials and supplies and performance pieces to prepare for classroom instruction.
- Instructed students in basic handbuilding techniques such as coil building, slab construction, carving, and surface decoration.
- Assisted students in selecting appropriate clay, tools, and glazes for their projects.
- Developed and taught pottery classes to adults and children of all skill levels.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Determined pricing for products or services based on costs and competition.
- Collaborated with clients to develop custom artwork that met their needs.
RETIREMENT PLAN SPECIALIST
FIS Global
Jacksonville, FL
01.2025 - 03.2025
- Managed ongoing service requests from existing clients related to their qualified retirement plans.
- Articulated value of stocks, bonds and mutual funds and educated clients on benefits of each.
- Advised clients on tax implications associated with rollovers, distributions, loans from qualified plans.
- Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures.
- Assisted employees with understanding the benefits of their 401K plan.
RELATIONSHIP BANKER
Peoples National Bank
McLeansboro, USA
08.2020 - 12.2024
- Governed security functions by opening and closing bank and vault and maximizing safety of bank grounds
- Greeted customers and built rapport to generate customer loyalty and meet customer service expectations
- Inventory supplies and place monthly supply order in budget
- Track and reconcile petty cash on schedule
- Leveraged technology to assist customers with account maintenance, documentation and disputes utilizing online banking portal
- Cover and assist bank tellers when needed or short staffed
- Organize and balance cash drawer and branch totals
- Participated in meetings to enhance knowledge of sales initiatives, bank products, operational processes, and ' customer service delivery
- Performed terminal transactions to keep teller lines minimum and exhibit quality customer service
- Advised consumer and small business clients to help select deposit accounts, loans and other products and financial services
- Helped tellers manage routine deposits, withdrawals and transfers
- Assisted customers seeking to open new accounts or rent safety deposit boxes
- Investigated and corrected errors upon request, according to customer and bank records
- Kept vault area secure and oversaw customer access to boxes
- Protected institution from losses by closely monitoring customers and account activity
- Identified signs of fraud with checks, wire transfers and account withdrawals
GRAPHIC DESIGNER & CONTENT CREATOR
Social Jodi
Norris City, USA
01.2018 - 03.2020
- Photographed new products, clipped images and cataloged final versions in library of graphics assets
- Created and managed computer-generated image design projects to minimize cost and meet production deadlines
- Leveraged multi-software expertise to retouch and manipulate images in support of project objectives
- Protected work and customer interests by maintaining archive of images, photographs and work products
- Developed fresh designs with esthetic appeal using Photoshop and Sketch
- Optimized layouts by determining sizing and arrangement of each component
- Supported company branding efforts with logos, stationery and cohesive social media imagery and graphics
- Participated in brainstorming sessions with other designers on new ideas or approaches
- Created and scheduled social media posts across multiple platforms to adhere to company's aesthetic
- Created, edited, and maintained company websites via Squarespace/Shopify
FLORAL DESIGNER
Jodi Duncan Designs
Norris City, USA
05.2016 - 03.2020
- Leveraged strong understanding of floral products, care and handling and plant and flower identification to explain related requirements to customers
- Unloaded floral shipments, merchandised products and stored in temperature appropriate storage areas
- Created unique floral arrangements for store display or customer orders
- Organize, prepare, and ship supplies for weddings and events
- Verified freshness and appearance of floral products and merchandise displays
- Answered telephone promptly and provided friendly, helpful service to callers
- Prepared specialty items for customers, including bouquets, wreaths and corsages
- Encouraged sales by developing creative in-store displays
- Maximized life of plants on display, keeping each watered, trimmed and arranged to encourage sales
- Promoted efficiency through effective stock management and organizational strategies
Education
Certificate - Basic Floral Design
Floral Design Institute
Portland, OR01-2024
High School Diploma -
NCOE High School
Norris City, IL05.2020
Some College (No Degree) - Art
Southeastern Illinois College
Harrisburg ILSkills
- Ability to Multitask
- Creative Thinking
- Community Relations
- Fine Arts Training
- Customer Service
- Verbal and Written Communication
- Teaching Experience
- Cash Handling
- Fraud Detection
- Transaction Processing
- Problem Solving
- Food Safety Standards
Timeline
RETIREMENT PLAN SPECIALIST
FIS Global
01.2025 - 03.2025
RELATIONSHIP BANKER
Peoples National Bank
08.2020 - 12.2024
BUSINESS OWNER
The Conservatory on Main
01.2020 - Current
GRAPHIC DESIGNER & CONTENT CREATOR
Social Jodi
01.2018 - 03.2020
FLORAL DESIGNER
Jodi Duncan Designs
05.2016 - 03.2020
Certificate - Basic Floral Design
Floral Design Institute
High School Diploma -
NCOE High School
Some College (No Degree) - Art
Southeastern Illinois College