Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Trenton Landoni

Spanish Fork

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Tri-City Dust Devils

Brennan Mclntire
06.2021 - 04.2023
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Guided groups of up to 10 people to their seats or concessions.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Proven ability to learn quickly and adapt to new situations.
  • Performed as a silent character mascot, using physicality and improvisation to convey emotions, humor, and energy without speech.

Dairy Queen Shiftlead

Sarah Lyman
06.2021 - 02.2025
  • Resolved customer complaints independently or with aid of supervisor.
  • Provided customers with information on specials and discount deals.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Learned chill, window and front positions and provided backup at key times.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Responded to and resolved customer questions and concerns.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Trained new team members on operational procedures and best practices.
  • Supervised daily operations, ensuring compliance with safety and quality standards.

Cashier

Hobby Lobby
05.2022 - 11.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring proper change for customers.
  • Assisted customers with product inquiries and provided exceptional service.
  • Collaborated with team members to maintain store organization and presentation standards.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Managed high-volume return transactions with speed and accuracy during peak business hours.
  • Handled returns and refunds promptly, resolving customer concerns and maintaining a friendly, service-oriented environment.

Quality Assurance Administrator

FedEx
06.2023 - 02.2025
  • Led quality assurance initiatives to enhance product compliance with industry standards.
  • Developed and implemented testing protocols to improve accuracy of error detection.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Maintained professional and courteous phone communication with customers to troubleshoot delivery problems and ensure smooth, on-time service.
  • Trained junior staff on quality control processes and best practices for efficiency.
  • Analyzed defect data to identify trends and propose corrective actions for improvement.

Fulfilment Labor

Freshly Picked
02.2025 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

No Degree -

New Horizons High School
Pasco, WA
06-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Calm under pressure
  • Verbal communication
  • Organization and time management
  • Critical thinking

Skills

  • Guest Assistance
  • kept a top secret identity over a year ( Im dusty the dust devil aka a mascot at the tri-city's dust devil stadium)
  • have an out going personality
  • I have the ability to come up with solutions to problems

Timeline

Fulfilment Labor

Freshly Picked
02.2025 - Current

Quality Assurance Administrator

FedEx
06.2023 - 02.2025

Cashier

Hobby Lobby
05.2022 - 11.2022

Dairy Queen Shiftlead

Sarah Lyman
06.2021 - 02.2025

Tri-City Dust Devils

Brennan Mclntire
06.2021 - 04.2023

No Degree -

New Horizons High School