Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Owner
Surf Builders LLC
01.2018 - 11.2023
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Managed day-to-day business operations.
Put together realistic budgets based upon costs and fees for successfully operating business.
Trained new employees on proper protocols and customer service standards.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Chief Operating Officer
Mountain States Industrial Services
07.2014 - 11.2017
Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
Improved employee satisfaction and reduced turnover through the development of effective training programs and performance management systems.
Implemented robust risk management strategies, safeguarding company assets and minimizing potential liabilities.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
Ensured regulatory compliance by developing policies in line with industry best practices to mitigate risks associated with legal or ethical violations.
Education
High School Diploma -
Uintah High School
Vernal, UT
Business Accounting
Salt Lake Community College
Salt Lake City, UT
Skills
Business Management
Project Estimating
Team Oversight
Talent Development
Creative Thinking
Work Planning and Prioritization
Timeline
Owner
Surf Builders LLC
01.2018 - 11.2023
Chief Operating Officer
Mountain States Industrial Services
07.2014 - 11.2017
High School Diploma -
Uintah High School
Business Accounting
Salt Lake Community College
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